What is FirstHand?

FirstHand (formerly known as Vault) is an online reference site where you can explore career fields and professions, search company reviews and rankings, and apply for open positions. If you want to learn more about your career options, and read more about what a career is really like, FirstHand is your place to research. 

FirstHand Features

In the "Library" section:

  • Read career advice articles on resumes, cover letters, interviewing, networking, and more.
  • Skim through more than 100 free "Vault Guide" ebooks to learn more about career fields of interest.

In the "Careers" section: 

  • Explore details of more than 900 professions.
  • Research over 100 industries to learn more about a career field. View possible job titles and companies, the job search outlook, and job security information.
  • View top-ranked companies by industry. Company profiles include an overview of the company, anonymous reviews of the workplace by employees, and more.
  • View top-ranked companies who provide internships, by industry. You can also read reviews of internships from former student interns.
  • Search reviews and rankings of over 4000 companies.

In the "Jobs" section:

  • View and apply for full-time jobs, part-time jobs, or internships. 
Get Started

FirstHand access is limited to JMU students, faculty, and staff.

To create an account:

  • Go to jmu.firsthand.co/register/consumer.
  • Enter your email address and name. Use your JMU email address.
  • Choose career industries that interest you.
  • Create a password.
  • Click "Create Account".
  • Check your email. You should have a message from FirstHand that has a link to use to login. If you don't see the message, wait a few minutes or check your Junk Mail folder.

To access FirstHand if you previously had a Vault account:

  • Go to jmu.firsthand.co
  • Click "Get Started".
  • Click "Forgot Password".
  • Type in your JMU email, and click "Continue".
  • Check your email. You should have a message from FirstHand that has a link to use to reset your password. If you don't see the message, wait a few minutes or check your Junk Mail folder.
  • Create a new password.
  • Click "Get Started".
  • Login with your new password and JMU email address.
  • You may be asked to verify your email on a subsequent pop-up window. If so, you'll receive an additional email to click on and confirm.

Once you've created your FirstHand account, use the left-hand navigation to explore the 3 sections of the site (Library, Careers, and Jobs). To see more customized content on your FirstHand home page, click your name in the upper right corner of the screen when you're logged into FirstHand. Then click "Edit Profile > Career Goals" and choose several career industries that interest you.

Need Help?

Explore the FirstHand Help Center or email Chandra Lane at lanecm@jmu.edu

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