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Computing Homepage

Computing HelpDesk

Mon -Thu: 8:00am -9:00 pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

(when classes are in session)

Exceptions for the summer and academic year


JMU Computing

New to the University?

Are you new to JMU? New students and new faculty/staff can get a quick start with JMU computing technology here.

Getting Connected

Learn how to get connected to the JMU computing network. Also learn more about CampusNet, wireless, SSL VPN, and file access.

Hardware

Learn more about warranty repair for your computing hardware, buying a computer for personal use, getting your JMU-owned computer set up, and more...

Software

Acquire software to use, download software, find out what software is recommended by JMU.

Training

Learn more about technology through computing courses, tutorials, and instructional technology.

Security

Find out how to...keep your computer running safely, remove a virus, and get the latest security information.

Internet File Sharing and Copyright

Internet File Sharing and Copyright can be complicated. Visit these links to be aware of technical and legal requirements and how you can demonstrate responsible behavior that respects the needs of fellow technology users and rights of copyright owners.

Get Help

Get immediate computing help through our Self-Help resource. Here you can report a computing problem, reset your password, and find out how to contact the JMU Computing HelpDesk. Test scoring is also available for faculty/staff.

E-mail and Accounts

There are many accounts at JMU - everything from E-mail to MyMadison to Blackboard and much more. Many of your e-ID-based accounts can be managed through MyMadison.

Computing Labs

General-use computing labs are available in various locations around campus for students and faculty. Additional resources include Ashby Assessment Lab, departmental labs, and technology classrooms.

Printing

Get help...adding a network printer to your JMU-owned computer, fixing a printing problem, and more...

Technology Projects & Initiatives

Before you begin your technology related project, fill out a Project Initiation Questionnaire(PIQ). You can also view a list of Information Technology's current projects and initiatives.

Web Development

Learn what web servers are available for departmental and personal use.







System Alerts


More System Alerts

Computing News


  • Is it Real?
    Criminal e-mail activity is increasing rapidly against members of the higher education community. Learn how to defend yourself using the new ... Read More >

  • Dukes Email Password
    Can't remember your Dukes email password? DO NOT click the "Can't Access Your Account?" Contact the JMU Computing HelpDesk. ... Read More >
  • More >