Computing HelpDesk Hours:

Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(during class session)

Exceptions:

November 23-24, 2009:
Open 8am-5pm

November 25, 2009:
Open 8am-Noon

November 26-27:
Closed

New to the University

Are you new to JMU? New students and new faculty/staff can get a quick start with JMU computing technology here.

Getting Connected

Learn how to get connected to the JMU computing network and fix your connection problems. Also learn more about CampusNet, wireless, remote access, and file access.

Hardware

Learn more about warranty repair for your computing hardware, buying a computer for personal use, getting your JMU-owned computer set up, pda's and smartphones, and more...

Software

Acquire software to use, download software, find out what software is supported at JMU, and see which software is recommended.

Training

Learn more about technology through computing courses, tutorials, and instructional technology.

Security

Find out how to...keep your computer running safely, remove a virus, and get the latest security information.

Get Help

Get immediate computing help through our Self-Help resource. Here you can report a computing problem, reset your password, and find out how to contact the JMU Computing HelpDesk. Test scoring is also available for faculty/staff.

Email and Accounts

There are many accounts at JMU - everything from Email to e-campus to Blackboard and much more. Many of your e-ID-based accounts can be managed through the Computing Accounts Portal.

Computing Labs

General-use computing labs are available in various locations around campus for students and faculty. Additional resources include Ashby Assessment Lab, departmental labs, and technology classrooms.

Printing

Get help...adding a network printer to your JMU-owned computer, fixing a printing problem, and more...

Campus Technology Projects

Before you begin your technology related project, fill out a Project Initiation Questionnaire(PIQ).

Web Development

Learn what web servers are available for departmental and personal use and find information regarding the Oneweb JMU Portal