IMPACT3 Program Learning Objectives

Change Leadership

• Makes and accomplishes goals and objectives
• Demonstrates an understanding of performance standards and consistently exceeds them
• Creates a work environment that fosters appropriate risk taking
• Analyzes systems and provides solutions for quality improvements

Communication

• Practices active and empathic listening
• Conveys information actively using a variety of methods
• Demonstrates cognitive complexity, knowing when and how to communicate appropriately
• Creates and makes effective presentations
• Writes concisely and clearly

Diversity

• Conducts relevant self-analysis to understand one's personal perspectives and their effects on the approach to differences
• Actively solicits and values diverse perspectives
• Works productively with a diverse population
• Creates an environment that challenges individuals to value differences and supports them when they do

Execution

• Gets observable results in pursuit of mission and vision
• Plans and organizes to accomplish objectives
• Commits to excellence
• Promotes the importance and methods of meeting the needs of others who are significant to the leader’s professional area

Expertise

• Makes sound and timely decisions
• Identifies and collaborates with relevant stakeholders
• Makes plans, organizes tasks and accomplishes objectives
• Understands ambiguity and its role in the decision making process and manages it effectively
• Subjugates his or her own needs to the needs of the organization and constituents

People Orientation

• Makes decisions and communicates in such a way as to reflect integrity
• Demonstrates genuine care, concern and compassion
• Reflects strong interpersonal skills and uses them to build healthy relationships
• Fosters personal growth and development

Shared Vision

• Creates images of the best future of the organization
• Describes the vision in relevant and captivating detail so that others understand and pursue it
• Creates systems that support stakeholders', colleagues', and employees' efforts to realize the vision
• Creates an environment and systems conducive to achievement of tasks and objectives in pursuit of the vision

Teamwork

• Creates an environment where interdependent collaboration is exemplified
• Builds diverse, effective teams
• Builds strongly cohesive teams
• Leads highly productive teams