For the printable Ticketing Timeline, click here.
Ticketing Timeline
March 21st:
Ticketing will open at noon. Graduates will receive an email from JMUGrad advising that graduates may submit their request - max of six (6) tickets. JMU Athletic Ticketing Office will be present at Commencement Expo to answer any ticketing questions.
April 3rd & 17th:
Emails will be sent to remind graduates to request their tickets.
April 27th:
Final email will be sent to remind graduates that ticketing ends on May 1st at 12 noon.
May 1st:
Ticketing ends at 12 noon. Following this date, emails will come out about ticket transfer, parking, graduate seating assignments, and other information.
MOBILE TICKET DOWNLOAD AND TRANSFER INFO
If mobile delivery was selected all tickets must be downloaded to the Apple Wallet or Google Pay app. Screenshots of tickets will not be accepted and will not scan. A step-by-step video on downloading your ticket can be found here.
Guest tickets must be transferred to your guest(s) to then be downloaded in to their Apple or Google Pay wallet (Screenshots will not be accepted and will not scan). If guests are arriving together, tickets can be transferred to one guest to be scanned in off of one phone. WE DO NOT RECOMMEND FORWARDING THE DELIVERY EMAIL TO GUESTS IN LIEU OF TRANSFER. Forwarding the email may lead to duplicate tickets and your guests being denied entry. A step-by-step video on transferring can be found here.
If you are unable to locate your tickets in your email you can access and manage your tickets from your ticketing My Account page on your smartphone.
All electronic ticket information can be found at JMUSports.com/electronictickets. If you have any questions regarding download or transfer, please call the JMU Ticket Office at 540-568-3853 between 9 a.m. and 5 p.m.
HOW THE TICKETING PROCESS WORKS:
Only the graduate can order tickets, maximum of six (6) from their student athletics account on JMU Athletics.
Tickets will be e-mobile tickets. All tickets must be downloaded to their Apple Wallet or Google Play prior to arriving at Atlantic Union Bank Center. You can have all six tickets on one device, however all guests need to enter the arena at the same time.
Graduates, you will have a ticket for yourself that you will need on your device to enter arena. When you register for guest tickets, you will automatically be sent a ticket for yourself. This is in addition to the six maximum you may request.
A barcode will not be displayed, rather the ticket will say "Hold Near Reader" for contactless entry.
Children (5 years and younger) do not need a ticket if they are sitting on another guest's lap. However, if a child will need their own seat they will need to acquire a ticket.
All guest tickets are general seating.
Doors open one-hour prior to every college ceremony!
For questions about commencement, contact jmugrad@jmu.edu
For questions about ticketing, contact athletic-ticket@jmu.edu
MSC 1602
1017 Harrison Street
Room Ste. 4
Harrisonburg, Virginia 22807
