The new ADA rule makes sure that websites and mobile apps provided by state and local governments (including public universities) are accessible to people with disabilities. 

The rule requires websites and mobile apps to meet Web Content Accessibility Guidelines (WCAG) Version 2.1 Level AA standards.

The rule applies to all websites, online content, and mobile apps offered by public entities like JMU, whether they provide them directly or through other arrangements.

Yes, there are exceptions, but their use is very limited.

Per federal guidelines, April 24, 2026 is JMU’s compliance deadline.

Start by reaching out to the person or department responsible for the content. For example, if the issue is with a course, contact the instructor directly. If it’s a university website or service, contact the department that manages the site.

If you're not sure who to contact or need additional support, let us know and we can help guide you to the right resources or take further action as needed.

Visit these links to contact JMU’s ADA 504 Coordinator and learn more about the Americans with Disabilities Act (ADA).

Various automatic and manual tools that can be used, many of which are specific to the content platform. For example, Microsoft Word, Excel, and PowerPoint include built in accessibility checkers that work similarly to spell check. Thanks to the Libraries, instructors using Canvas to deliver instructional content will be able to use a more robust accessibility checker tool – coming soon! 

Accessibility checkers should not be used as the only test for compliance. For example, built in checkers cannot tell where headings may be necessary for navigation or whether alt-text for an image is accurate and provides useful information. Our resource pages list additional tools and training opportunities designed to help you create better accessible content.

Canvas currently includes an accessibility feature in its rich text editor. A more robust accessibility checker for Canvas is coming soon. The new tool will evaluate Canvas content, identify accessibility issues, and provide instructions on how to fix them. The Libraries will likewise soon integrate the existing Sensus Access document conversion tool into Canvas.

Some issues are easy to check for, and are usually simple to resolve as part of a first round of accessibility checks:    

• Headings: Use headings to break content into chunks.   

• Consistent Layout: Consistency of page design helps keep users oriented and sets expectations for interactive elements.    

• Keep it Text: Avoid reliance on images with pictures of text, rather than simple text itself.    

• Text size and spacing: Use default or larger text size and line height. Smaller sizes can make letters blur together.     

• Descriptive Link Text: Links need to describe their location in concise terms and be underlined.    

• Color Contrast: Ensure text has a high contrast against the background color.    

• Alternative Text:  Images must have adequate alternative or “alt” text that describes their purpose and content in context.    

• Captions and Transcripts: Provide captions for all video content and transcripts for audio content.    

• Ask: Ask us if you have any questions!

We're actively working on how-to guides for these topics. In the meantime, please visit our resources pages or the Getting Started Guide for Instructors for helpful information.

Recommended strategies and tools to support captioning and transcription can be found on resource pages from the Office of Disability Services and Libraries.