This guide walks you through the process of uploading a caption file to a video in Illumira.

Uploading a caption file is useful for media you have sent to a captioning vendor. Make sure you have downloaded the file from the vendor as an SRT (.srt).

  1. Log in to your Illumira account.
  2. On the Illumira homepage, navigate to the menu in the upper right of the screen. The menu’s name will be your JMU email address.
    The Illumira homepage. An arrow points to the menu area in the upper right corner of the screen.
  3. Click on Caption creator tool.
    The Illumira menu. The Caption creator tool option is circled.
  4. On the Caption Creator Tool page, click Select Media.
    The Illumira Caption Creator Tool selection screen. The Select Media option is circled.
  5. A new window will appear with a list of all of the media you have access to caption. Find the video and click Select under its thumbnail.
    The Illumira Caption Creator Tool video selection window. Several videos appear in a list. An arrow points to the first video’s select button.
  6. You will be taken to the Manage Captions page for that video. Navigate to the Upload/Add closed captions section of the page and click Upload new caption.
    The Illumira Manage Captions page. An arrow points to the Upload new caption option in the Upload/Add closed captions section of the page.
  7. Find and select the corresponding caption file from your computer.
  8. The upload widget will appear on the Manage Captions page. Here you can:
    The Illumira Manage Captions page with the caption file upload widget activated. Four sections are labelled. Number one is the caption file upload status. Number two is the Label option for the caption track. Number three is the Language option for the caption track. Number four is the Submit button.
    1. Track the caption file’s upload status
    2. Change the label of the captions
    3. Set the language of the captions.
    4. Click Submit once the file is finished uploading and you have the settings how you like.
  9. The page will reload and the uploaded caption track will appear in the Available Captions section of the page.
    The Illumira Manage Captions page view for a video with captions. A section titled Available Captions has a table of caption tracks available for the video.

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