Policy 1505
Use of University-Owned Telephones & Services by University Employees

Date of Current Revision: October 2017
Primary Responsible Officer: Assistant Vice President for Information Technology


This policy prescribes procedures for the use of university-owned telephones and services by JMU employees. It is designed to implement applicable policies of the Commonwealth of Virginia.


The Board of Visitors has been authorized by the Commonwealth of Virginia to govern James Madison University. See Code of Virginia § 23.1-1600; § 23.1-1301. The Board has delegated the authority to manage the university to the president.




This policy applies to all employees of James Madison University using university telephones and making data transmissions.


The university telephone system, credit card charges to it, and university-funded cell phones are provided to support and enhance the business operations of the university.


6.1. Land Line Phones: Personal local calls during business hours are to be kept to a minimum. Personal long-distance calls are discouraged, but can be made under extenuating circumstances, in which case the caller is required to reimburse the university for the cost of the call. Employees making personal, non-emergency phone calls are to use a personal credit card or bill the call to their home telephone.

6.2. Cell Phones: The university will only provide cell phones for shared departmental use. Personal calls from or to a university cell phone are highly discouraged and should only occur for emergency situations. The employee responsible for such personal calls must reimburse the university. When the university mission requires an individual employee to be the exclusive user of a cell phone, that employee will be required to obtain the phone and service personally. The employee may be given a taxable stipend to assist with the expense. Specific cell phone stipend procedures are located on the Human Resources web site.

6.3. When an employee is required by the university to have internet access from home for work related duties, the employee will be responsible for obtaining the data service personally. The employee will be given a taxable stipend to assist with the expense.

6.4. All university-provided cell phones and telecommunications stipends must be approved by the appropriate vice president prior to phone purchase and service contract implementation.


Departmental managers are responsible for the monthly review of long-distance charges, including credit card charges and cell phone usage to assure compliance with this policy.


Sanctions will be commensurate with the severity and/or frequency of the offense and may include termination of employment.




Authority to interpret this policy rests with the president and is generally delegated to the assistant vice president for information technology.

Previous Version: June 2015
Approved by the President: December 2008

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