Workshop Classifications
Level: Fundamental
Type: Single Session
Competency: Customer Service
Series: New for 2020
Note:
Total Workshop Time: 75 minutes
Pre-requisites: None
Description: Listening is an active skill; done with care it can resolve many conflicts without any further action! In this session we'll examine why listening is so important and learn some techniques to improve our listening skills.
Facilitated by: Jules Myers, Professional Development Specialist, Talent Development
Level: Fundamental
Type: Single Session
Competency: Customer Service
Series: New for 2020