Featured Workshop

Use Candor to Improve Performance (TD2359)

Thursday, Jan. 31 | 1:30 PM - 4:30 PM

The only way a person can improve is noticing or being told what needs changed. Yet we struggle to tell someone openly and honestly what to fix because it might sound critical and harsh. We need candor but speaking with candor takes practice that can be helped by Kim Scott’s concept of Radical Candor. In this workshop we will see her model for guidance, use the radical candor matrix of caring personally and challenging directly to understand 4 types of feedback, and talk about the needs of superstar and rock-star employees since both need care for a team to succeed. 

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