Supported Software
The following list represents the operating systems and computer software applications that Information Technology and
the JMU Computing HelpDesk supports on JMU-owned computers. Typically the Computing HelpDesk supports the current
JMU Recommended Software Standards and one version older where listed
below. The Computing HelpDesk will route requests to technical staff for on-site installation of any licensed software application for JMU business or
academic purposes to be used on JMU-owned computers.
Self Help: This column indicates whether online self-help or documentation exists for this software.
Training: Please check Information Technology Training schedule for upcoming classes, workshops and/or tutorials on these software applications.
Operating Systems
| Title |
Self-Help |
| Microsoft Windows Vista - Enterprise (faculty/staff only), Business, & Ultimate | Yes |
| Microsoft Windows XP Pro | Yes |
| Microsoft Windows 2000 | Yes |
| Apple Macintosh OS 10.5 (Leopard) - pending testing | Yes |
| Apple Macintosh OS 10.3+ (Panther & Tiger) | Yes |
*Linux*/Unix - not supported, see JMU Linux Project (Site License support for Red Hat Enterprise Linux) at http://jmulinuxproject.cs.jmu.edu/
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Word Processing
| Title |
Self-Help |
| Microsoft Word 2007 for Windows | Yes |
| Microsoft Word 2003 for Windows | No |
| Microsoft Word 2008 for Mac (pending testing) | No |
| Microsoft Word 2004 for Mac | No |
| Microsoft Word X for Mac | No |
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Spreadsheet
| Title |
Self-Help |
| Microsoft Excel 2007 for Windows | Yes |
| Microsoft Excel 2003 for Windows | No |
| Microsoft Excel 2008 for Mac (pending testing) | No |
| Microsoft Excel 2004 for Mac | No |
| Microsoft Excel X for Mac | No |
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Presentation
| Title |
Self-Help |
| Microsoft PowerPoint 2007 for Windows | Yes |
| Microsoft PowerPoint 2003 for Windows | No |
| Microsoft PowerPoint 2008 for Mac (pending testing) | No |
| Microsoft PowerPoint 2004 for Mac | No |
| Microsoft PowerPoint X for Mac | No |
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Database
| Title |
Self-Help |
| Microsoft Access 2007 for Windows* | Yes |
| Microsoft Access 2003 for Windows* | No |
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Anti-Virus
| Title |
Self-Help |
| Symantec Antivirus Corporate Edition 10.x for Windows XP Pro, 2000* | No |
| Symantec Antivirus Corporate Edition 10.x for Vista* | No |
| Symantec AntiVirus 10.0.x for Mac OS X v10.3 or later* | No |
*Available from JMU Downloads Page
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E-mail clients
| Title |
Self-Help |
| Webmail | Yes |
| Microsoft Outlook 2007 | Yes |
| Microsoft Outlook 2003 | Yes |
| OS X Mail for Macintosh | Yes |
*MS Exchange/Outlook and Outlook Web Access (connected to CSAT Exchange Server)- HelpDesk will route calls on customers behalf to Technical Support East Campus (TSEC)staff.
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Web Browsers
| Title |
Self-Help |
| Microsoft Internet Explorer 7 for Windows | Yes |
| Microsoft Internet Explorer 6 for Windows* | Yes |
| Firefox for Windows | Yes |
| Safari for Mac** | Yes |
*Available from JMU Downloads Page
**See Mac Browser Compatibility Chart http://isapps.jmu.edu/browser/mac.asp
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Calendaring
| Title |
Self-Help |
| Oracle Calendar (web & desktop clients) | Yes |
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Web Publishing
| Title |
Self-Help |
| WebManager | Yes |
| Microsoft FrontPage 2003 | Yes |
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File Transfer
| Title |
Self-Help |
| WS-FTP 5.x for Windows* | Yes |
| Fetch 5.x for Macintosh 10.2.4 and above | Yes |
*Available from JMU Downloads Page
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Terminal Emulation
| Title |
Self-Help |
| PuTTY 0.58* | Yes |
*Available from JMU Downloads Page
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Network Connectivity
| Title |
Self-Help |
| Novell Netware Client for Windows 2000/XP Pro - v4.91* | Yes |
| Novell Netware Client for Vista - Enterprise, Ultimate, Business | No |
| Native File Access for Mac | Yes |
| Wireless VPN Client for Windows Vista* | Yes |
| Wireless VPN Client for Windows NT/2000/XP* | No |
| Wireless VPN Client for Mac v4.8* | No |
| Wireless VPN Client for Mac v4.9* | No |
*Available from JMU Downloads Page
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Plug-Ins
| Title |
Self-Help |
| Adobe Acrobat Reader Current Version* | No |
*Available from JMU Downloads Page
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Statistical
| Title |
Self-Help |
| SPSS | Yes |
| SAS | Yes |
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