Office 2007 @ JMU

Office 2007 - Frequently Asked Questions

Is training available?

Support and end-user training are available.

JMU's IT Training offers resources and options here.

Atomic Learning offers Office Suite 2007 - What's New?
(available to all JMU faculty, staff, and students on-campus; JMU VPN client is necessary for off-campus access).

Additional materials related to Office 2007 can be found at Atomic Learning Tutorials
(available to all JMU faculty, staff, and students on-campus; JMU VPN client is necessary for off-campus access).

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What Office 2007 products are supported?

The following Office 2007 products are supported: Word, Excel, PowerPoint, Access, and Outlook.

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How do I make Office 2000/XP/2003 formats compatible with Office 2007?

From an Older Format to a 2007 Format

Microsoft offers the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats, which enables Microsoft Office 2000, Office XP, or Office 2003, users to able open, edit, and save files using the file formats new to Word, Excel, and PowerPoint 2007.

From a 2007 Format to an Older Format

Step #2 of 10 things you should know about Office 2007 compatibility issues shows how to set the older Word format as default.

Also see How do I save in another format or set another format as default?

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When I save in Office 2003 using the Compatibility Pack, will I lose Office 2007 features?

Not if you save in XML format. However, you cannot take advantage of features unique to Office 2007 in Office 2003, but you can retain them using the Compatibility Pack.

Also refer to 10 things you should know about Office 2007 compatibility issues.

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How do I save in another format or set another format as default?

Saving in Another Format

Click on the Office button on the ribbon in the upper left-hand corner and then choose Save As. From there you can select the format you want.

To save in a PDF or XPS format, please visit 2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS.

Setting a Format as the Default Format

 

  1. Open your Office application (Word, PowerPoint, Excel).
  2. Click on the Office button on the ribbon in the upper left-hand corner.
  3. Select Options (Word Options, PowerPoint Options, or Excel Options depending on the application). (Word Picture, PowerPoint Picture, Excel Picture)
  4. Click Save on the left-hand menu. (Word Picture, PowerPoint Picture, Excel Picture)
  5. On the pane on the right-hand side, use the drop-down menu beside Save files in this format: to select the default format.
  6. Click OK.

Step #2 of 10 things you should know about Office 2007 compatibility issues shows how to set the older Word format as default.

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What issues are there in regards to reading Office 2007 Excel files (.xlsx) in Office 2004 Excel (for Mac)?

Compatibility for Office 2004 Excel does not work if someone sends you an Office 2007 Excel file (.xlsx format). If you save the Excel file in Office 2007 in a "lower" format (97-2003 .xls format), it will work. To save in a "lower" format, refer to How do I make Office 2000/XP/2003 formats compatible with Office 2007?

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Outlook 2007: How should I respond to the message "Mailbox is over quota?"

If you have already emptied your trash and deleted any messages that are large or have large attachments, then follow the instructions below:


  1. When you see the error message "Your IMAP server wants to alert you to the following: Mailbox is over quota," click OK (You may see it multiple times). (Picture)
  2. Select your Inbox under your IMAP folder (it may show up as your e-ID or as imap.jmu.edu). (Picture)
  3. Click to Tools, then IMAP Folders. A dialog box with tabs will appear. (Picture)
  4. Click the Subscribe tab. Click the Query button. A list of folders will appear. (Picture)
  5. Find the entry for deletedmessages.user.youreid (where youreid is your e-ID, such as doggdx if your name is Duke Dogg) and then click the Unsubscribe button. Then click OK. (Picture)

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