Shauna Moore directly manages the Communications Division within the James Madison University Police Department. She is assisted with help from a supevisor.

Mrs. Moore joined JMU in 2010 as a part-time dispatcher within the Communications Division. In 2014, she tranferred to full-time status. In 2018, Mrs. Moore was promoted to a supervisor and promoted to her current position in 2019.

Prior to joining the JMU Police Department, Mrs. Moore served as a dispatcher for the Harrisonburg - Rockingham Emergency Communcations Center. 

Mrs. Moore is a 2017 graduate of James Madison University with a degree in Criminology. She is also a graduate of the Central Shenandoah Criminal Justice Training Academy and is trained as a communications offficer and a general instructor.  She is a certified communications training officer for the Association of Public Safety Communications Officials (APCO).

Mrs. Moore is lifelong resident of the Shenandoah Valley and a graduate of Spotswood High School.