Categories: Customer ServiceLevel: FundamentalPre-requisites:
Individuals interested in learning how to create positive customer relationships.Course Description:
In this session participants will:
- Learn how to provide quality service to create "fans".
- Recognize characteristics of human behavioral styles and opportunities to adapt to their personal style.
Presented by: Lorie Miller and Carol Miller
Register For Workshops Here
Tuesday, May 22, 2012
1:00 PM – 3:00 PM
Part of the Customer Service at JMU: EveryONE Makes a Difference series.