Customer Relationships

Course# TD1114

Categories: Customer Service

Level: Fundamental

Pre-requisites: None

Target Audience: Individuals interested in learning how to create positive customer relationships.

Course Description:

In this session participants will:

  • Learn how to provide quality service to create "fans".
  • Recognize characteristics of human behavioral styles and opportunities to adapt to their personal style.

Presented by: Lorie Miller and Carol Miller

Session Information:
Tuesday, May 22, 2012
1:00 PM – 3:00 PM
Wine-Price

Part of the Customer Service at JMU: EveryONE Makes a Difference series.


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