James Madison University - Home
Professional Book Club - May 2010
Course# TD1380
Winning with Difficult People
by Arthur H. Bell, Ph.D. and Dayle M. Smith, Ph.D.
The authors point out twelve difficult personality types that can be found in business environments, then offer tips to help readers understand what makes them tick
and how the rest of us can best cope with them. Advice includes methods for transforming potential problems into "getting-ahead" advantages.
Disclaimer
Facilitated by Paul Shearman and Judy Rannow
Friday, May 21, 2010
11:30 AM – 1:00 PM
USB 102
Part of the Professional Book Club series.
Register For Workshops Here
The Training and Development Department supports the Madison mission and assists in job performance improvement by offering learning opportunities that enhance the knowledge, skills and talents of AP Faculty, Classified staff and Wage employees.
