Confronting the Tough Stuff

Course# TD1083

We are all taught the value of team-building, recognition, communication and empowerment. What do these components have in common? People! But what do you do when the people prove to be your biggest challenge? Everyone, everywhere has to deal with at least one difficult person. You know, the one who talks down to everyone, or continuously interrupts conversations, or shares a little too much personal information. What do you do when traditional performance management strategies don't seem to work?

In this workshop participants will:

  • identify common examples of difficult behavior.
  • discuss possible causes of the difficult behavior.
  • develop ways in which that behavior can be addressed.
No sessions are currently scheduled. If you are interested in this course, please contact:

Judy Rannow

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