2010 Professional Etiquette Series



 The Professional Etiquette series is a 4-session program that focuses on workplace and professional etiquette. All sessions are A La Carte. Participants can register for any or all. Participants must attend all four sessions to receive the Professional Etiquette Series certificate.


Session One: Workplace and Social Etiquette, Course# TD1256
Monday, September 20, 2010, 2:30 PM – 4:30 PM, USB 102

Presented by Judy Rannow

We have all heard "mind your manners" and "good manners are good business" but what does that have to do with workplace etiquette? Everything! Have you ever attended a social or networking event and wondered why you were there? Would you like to learn tips and tricks for socializing and networking? In this session participants will explore what skills are needed to make a lasting, professional impression - including the art of networking.

Participants will:

  • Learn the basic principles of workplace etiquette.
  • Identify appropriate workplace etiquette behaviors.
  • Identify personal etiquette areas of strength and improvement.
  • Learn the basic principles of networking.
  • Practice the art of networking, including introductions and hand-shaking.
  • Create a personal "Professional Development" action plan.

Session Two: Creating a Professional Image, Course# TD1271
Monday, September 27, 2010, 2:30 PM – 4:30 PM, USB 102

Presented by Jackie Rufo and Judy Marshall

People are judged by how they look, carry themselves and communicate. If you are interested in getting a professional image make-over or just want to learn a few tips this course is for you.

Participants will:

  • Learn what a 'Professional Image" is.
  • Learn the basics of creating and maintaining a professional image.
  • Explore the effect our communication style has on others perceptions of us.
  • Learn how communication styles change in different settings.

Session Three: Boardroom & Meeting Basics, Course# TD1273
Monday, October 4, 2010, 2:30 PM – 4:30 PM, USB 102

Presented by Matt Barone & Jennifer Testa

Have you ever been in a meeting and wondered if you should speak up or not? Have you ever walked out of a meeting wishing you would have done something differently? In this session participants will learn proper meeting etiquette.

Participants will:

  • Learn appropriate meeting conduct.
  • Learn about different meeting settings and etiquette rules for each.
  • Explore ways to become an active, engaged meeting participant.

Session Four: Dining Etiquette, Course# TD1274
Monday, October 11, 2010, 2:30 PM – 4:30 PM, Festival Highlands Rm

Presented by Jay Degioia & Tanya Laffler, Aramark Catering

Have you ever wondered which utensil to use or what to order? In this session participants will learn all about dining etiquette.

Participants will:

  • Learn how dining etiquette has changed over the years.
  • Learn the ABC's of dining (from casual to fine).
  • Learn about "Service with a Smile" and what the servers are doing.
  • Learn about place settings for different occasions.

Session Five: Professional Etiquette Finale, Course# TD1275
Note: Pre-requisites for this session include: TD1256, TD1271, TD1273 and TD1274.
Monday, October 18, 2010, 11:00 AM – 1:00 PM, FCSC, Ballroom B & C

Presented by Suzanne Vance & Judy Rannow, JMU Training and Development and Jay Degioia & Tanya Laffler, Aramark Catering

Now is the time to put practice into action. This event brings all that you have learned over the past four weeks into action. We invite you to join us for networking, socializing and dining. In this final session, participants will practice their Professional Etiquette skills.

Participants will:

  • Network with current and past Professional Etiquette participants.
  • Practice dining etiquette while enjoying a four-course luncheon.
Register For Workshops Here