NEW for 2013
Communicating in Today's World: Developing Verbal, Non-Verbal and Virtual Success!
Note: This workshop is capped at 16 participants.
To maximize the collaborative learning, please review your calendar before registering to ensure you can attend all sessions.
Total Workshop Time: 6 Hours (three 2-hour sessions)
Make-Ups: There are no make-up sessions for this workshop.
Target Audience: Individuals interested in learning about the fundamentals of effective communication in today’s world, and the skills needed to be a successful communicator verbally, non-verbally and virtually!
Workshop Description: This three session series will provide participants with a thorough introduction to information and skills. The workshops will develop participants’ ability to become successful and effective communicators verbally, non-verbally and virtually!
- Identify core principles of effective communication and the tools available to achieve better communication.
- Discuss various modes of communication and how these modes impact effective communication in the workplace and in general.
- Recognize your personal style of communication, and how this impacts your ability to communicate effectively in the workplace and in general.
This Multi-Session workshop will include:
Session 1: Introduction to Effective Communication
- Identify the communication process and recognize the 5 principles of effective communication.
- Summarize the relationship between culture and communication by describing rules and norms experienced in their workplace.
- Develop an action plan to implement tools that can be used to become a more effective communicator.
Session 2: Introduction to Multiple Modes of Communication: Verbal & Non-verbal
- Recognize the four levels of listening and their characteristics.
- Identify strategies that can be practiced to increase active listening skills.
- Describe the role of non-verbal communication during an exchange.
- Practice identifying non-verbal communication’s impact on verbal messages.
Session 3: Introduction to Social Media and Written Communication
- Compare and contrast communication via social media/written channels with verbal face-to-face communication exchanges.
- Identify methods to communicate more effectively through written correspondence.
- Define social media and discuss risks and benefits of using it at work and home.
- Practice written communication skills to effectively engage with different forms of social media.
Presented by: Elaine Roberts, CIT Learning Technologies Support Coordinator and Kathy Thompson, Administrator for the Graduate School
Note: The March and April 2013 dates for this workshop have been canceled. If you are interested in this workshop, please email Suzanne Vance at firstname.lastname@example.org.
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