Note: This workshop is capped at 16 participants.
Competency: Communication - Intermediate
Type: Single-Session Workshop
Total Workshop Time: 3 Hours
Make-Ups: No make-ups are scheduled for this workshop.
Workshop Description: Have you ever expressed an opinion that led others to become defensive or hostile—even if you didn’t mean it personally? Many people have reasons for believing they’re being attacked and this can create a chain of defensiveness that weaves through relationships, reducing productivity and making good communication difficult. In this session we focus on causes and symptoms of defensive behavior, and the five skills for breaking the chain of defensive communication in yourself and monitoring ourselves so we avoid eliciting defensiveness in others.
In this workshop participants will:
Presented by: Raymond Brown, Jr., Professional Development Specialist (October 2013) and Wendy Young, Associate Director, Council, Assessment and Educational Programs, Judicial Affairs (October 2014)
Tuesday, September 30, 2014
1:00 PM - 4:00 PM