|
 |
|
Communicating Non-Defensively, Course# TD1037
Have you ever expressed an opinion that led others to become
defensive or hostile—even if you didn’t mean it personally?
Many people have reasons for believing they’re being
attacked and this can create a chain of defensiveness that
weaves through relationships, reducing productivity and
making good communication difficult. In this session we
focus on causes and symptoms of defensive behavior, and the
five skills for breaking the chain of defensive
communication in yourself and monitoring ourselves so we
avoid eliciting defensiveness in others.
Presented by Judy Rannow
Friday, March 27, 2009
9:00 AM - 12:00 PM
USB 102
Register For Training Sessions Here
|
|