A-to-Z Index

Computing Homepage

Information Technology Help Desk

2015 Summer Hours and Exceptions

Student Computing Quick Start

Accounts

  • MyMadison - for access to your personal and academic information
    • MyMadison Tab -announcements and information
    • Student Tab - student center for course registration, academics, schedules, Tutorials/FAQs
    • Academics - schedules, advisor information, academic requirements
    • MyAccounts Tab - password management  for your e-ID and Dukes email accounts 
    • MyServices Tab - JACard balances
  • Electronic ID and password FAQ - for access to MyMadison, Canvas and other secure JMU websites.
  • JMU Dukes Email Account - Official JMU email account for students and alumni

Getting Connected

  • JMU Campus Directory - Listing of faculty, staff, students and departmental offices
  • JMU Official Wireless Network – Location information, connection guides, and more
  • Remote Access - The SSL VPN Service offers a number of ways to connect to the JMU network form off-campus to access restricted on-campus resources (i.e. various library services and more)
  • Cable TV – Available in each residence hall room at no extra cost. Each residence hall lounge is also equipped with a television and cable TV
  • Student Telephone Services – Courtesy phones and telephone services for on-campus students and residents

Hardware and Software

  • Hardware  - Apple/Dell Hardware Warranty Repair services, purchasing a new computer, departmental computer recommendations, and minimum computer specs
  • Software - JMU recommended software and a wide range of free or discounted software (including Symantec Endpoint anti-virus and MS Office 365 ProPlus) available to students while enrolled at JMU
  • Security Recommendations – Security recommendations and best practices 

Support and Resources

  • JMU IT Help Desk – Hours and contact information
  • Computing Alerts and Computing News – Keep up-to-date with computing alerts, maintenance, outages and the latest computing news and information
  • Computing Labs – Windows PC and Apple computers, software, pay-for-print and wireless printing facilities
  • Lynda.jmu.edu  – Free video tutorials on software, design, and business skills. Learn to use Canvas, SharePoint, Windows, Mac OS, Access, Excel, PowerPoint, and more

Computing Policies