A-to-Z Index

Computing Homepage

Information Technology Help Desk

Operational Hours and Exceptions

Student Computing Quick Start


  • MyMadison - for access to your personal and academic information
    • MyMadison Tab -announcements and information
    • Student Tab - student center for course registration, academics, schedules, Tutorials/FAQs
    • Academics - schedules, advisor information, academic requirements
    • MyAccounts Tab - password management  for your e-ID and Dukes email accounts 
    • MyServices Tab - JACard balances
  • Electronic ID and password FAQ - for access to MyMadison, Canvas and other secure JMU websites.
  • Duo - Two factor authentication for additional protection of JMU systems and services
  • JMU Dukes Email Account - Official JMU email account for students and alumni

Getting Connected

Hardware and Software

Support and Resources

  • JMU IT Help Desk – Hours and contact information
  • Computing Alerts and Computing News – Keep up-to-date with computing alerts, maintenance, outages and the latest computing news and information
  • Computing Labs – Windows PC and Apple computers, software, pay-for-print and wireless printing facilities
  • Lynda.jmu.edu  – Free video tutorials on software, design, and business skills. Learn to use Canvas, SharePoint, Windows, Mac OS, Access, Excel, PowerPoint, and more

Computing Policies

Students! Are you new to JMU?
If so, watch this video
about JMU computing services.