Reengineering Madison FAQs

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FAQs

How can I get involved?

You may contact a member of the Steering Committee in your area to express interest in getting involved. In the future, there will be opportunities to participate in demonstrations, as well as testing and training for new technology that will be implemented as part of this program.

How will I be impacted?

Each area will be impacted in different ways. Many offices and individuals will be key contributors to implementing new systems, designing business processes and preparing our data for conversion to new technology.

Where can I see updates?

This website will be updated regularly. Additionally, a quarterly email will be sent to JMU campus.

Can my department or committee receive more information about Reengineering Madison?

Yes. You may request an overview by emailing remade@jmu.edu. A Steering Committee member will work with you to identify a time to present an overview of Reengineering Madison to the group.

Will the CRM replace JMU's Peoplesoft applications?

No, the CRM will NOT replace our current Peoplesoft systems. Our HR, Finance, and Student systems are targeted for replacement several years from now, later in the Reengineering Madison timeline. The diagram below shows functions that typically reside in ERP (Enterprise Resource Planning) applications such as Peoplesoft, versus CRM (Customer Relationship Management) applications.

ERP vs. CRM Functions

Where can I find out more about Data Governance at JMU?

To find out more about JMU’s Data Governance activities, click here