Changes to a page not displaying on the live webpage

Try publishing again, and make sure that the live web server (www.jmu.edu) option is checked in the publish settings (it should be checked by default).

publish-live.png

Asset is not set to publish error message

publish-error1.png

First steps - check the document you are trying to publish:

  1. Select Edit
  2. On the Configure tab, make sure "include when indexing" and "include when publishing" both have a checkmark next to them
    • If they are not checked, select the box beside each to display a checkmark and submit
    • If they are checked, move on to the second steps

Second steps - check the folders containing the document:

  1. Locate the folder containing the document
  2. Select Edit on the folder
  3. On the properties tab, make sure that "include when indexing" and "include when publishing" both have a checkmark next to them
    • If they are not checked, select the box beside each to display a checkmark and submit
    • If they are checked, find the folder containing the folder you just checked, and check its settings; continue until you find unchecked options
publish-error3.png

 

Page moved to "z-archive" still showing on site

Check the configure tab:

This would be caused by the folder having "include when indexing" and "include when publishing" checked. Uncheck these boxes to restore the settings that the "z-archive" should have.

pubish-error2.png

Left navigation not publishing

If you have recently updated your left navigation, but your changes aren't publishing:

If the Navigation has never been published:

  1. Live publish the SSI page connected to the navigation Block

 

If the Navigation is not reflecting changes: 

  1. Publish the page you are not able to view changes on
  2. Publish the SSI page again

If this did not resolve your issue, contact itweb@jmu.edu

Back to Top