Categories: Customer Service
Level: Fundamental
Type: Single-Session Workshop
Total Workshop Time: 2 Hours
Make-Ups: No make-ups are scheduled for this workshop.
Pre-requisites: None
Target Audience: Individuals interested in learning about customer service skills.
Workshop Description: This workshop discusses ways individuals and teams can improve their customer service skills in order to turn dissatisfied customers into Raving Fans.
In this workshop participants will:
Presented by: Pat Kennedy, Administrator, IIHHS
Session Information:
Wednesday, February 13, 2013
9:00 AM – 11:00 AM
Wine-Price
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