Proactive Customer Service
Categories: Customer Service
Target Audience: Individuals interested in learning how to provide proactive customer service.
In this session participants will:
- Learn to be proactive rather than reactive.
- Learn to ask the right questions.
- Gain valuable insights into client concerns.
Presented by: Suzanne Vance
Register For Professional Development Sessions Here
Wednesday, June 13, 2012
9:00 AM – 11:00 AM
Part of the Customer Service at JMU: EveryONE Makes a Difference series.