Type: Single-Session Workshop
Total Workshop Time: 3 hours
Make-Ups: No make-ups are scheduled for this workshop.
Workshop Description: In today's diverse workplace, tense moments occur. When you hear something offensive, when you’ve said something wrong, when something you say has been taken out of context...these are things that can lead people to feel hurt, embarrassed, angry or resentful. But such negative encounters don’t have to stay negative. When handled properly, they can be transformed into “gateways” that lead to better working relationships and increased understanding.
In this workshop, participants will learn:
Presented by: Raymond Brown, Jr., Professional Development Assistant
Thursday, February 13, 2013
1:30 PM – 4:30 PM