Emerging Leaders, Spring 2014

Course# TD1049

NOTICE: The learning associated with this certificate program requires that you attend and participate with others in the workshop. It is understood that the unexpected does happen, and therefore we will offer no more than two makeups outside of the regularly scheduled sessions for you to fulfill the program requirements. Please review your calendar for commitment to the entire certificate program prior to registration.

Note: This series is capped at 24 participants.

Competency:   Leadership - Fundamental
                          Leadership - Intermediate
                          Customer Service - Fundamental
                          Organizational Development - Fundamental
                          Teamwork - Fundamental
                          Diversity

Type: Inclusive Series
To maximize the collaborative learning, please review your calendar before registering to ensure you can attend all sessions.

Pre-requisites: None

Make-Ups: There are no make-up sessions for this workshop.

Workshop Description:

Session One
Understanding Leadership
Thursday, March 13, 2014, 9:00 AM – 12 Noon, Wine-Price

Our first session will help prospective leaders understand the leadership culture at JMU. After completing this module you will be able to:

  • Identify five JMU leadership keys
  • Identify some models for leadership
  • Understand the importance of relationship building in leadership
  • Identify workplace success questions as defined by the Gallup Study

Presented by: Rick Larson, AVP, Human Resources, Training and Performance


Session Two
When I Grow Up
Thursday, March 20, 2014, 9:00 AM - 12 Noon, Wine-Price

Session Two will help participants integrate the knowledge they are acquiring with the development needs of those they lead. After completing this session you will be able to:

  • Assist with the development of personal achievement goals
  • Assist with the establishment of individual professional development plans

 Presented by: Steve Hedrick, HR Consultant Team Leader, Human Resources


Session Three
The Power of Synergy
Thursday, March 27, 2014, 9:00 AM - 12 Noon, Wine-Price

Session Six will help participants recognize that healthy and productive teams will not develop without strong leaders to lead and coach them. After completing this module you will be able to:
  • List benefits of team building
  • Understand the power of synergy
  • List characteristics of effective teams
  • Identify the components of effective team work

 Presented by: Jackie Woolf, Classroom Technology Specialist, CIT


Session Four
Managing Diversity in the Workplace
Thursday, April 3, 2014, 9:00 AM - 12 Noon, Wine-Price

This session will help you develop strategies for managing diversity in your departments. After completing this module you will be able to:

  • Identify the impact diversity may have on a department
  • Understand the benefits of a diverse workforce
  • Develop strategies for leading diverse teams

 Presented by: Kellie Crawford, Recruitment Specialist, Human Resources 


Session Five
RISE Above Conflict
Thursday, April 10, 2014, 9:00 AM - 12 Noon, Wine-Price

Prospective leaders will be provided with new strategies to deal with conflict proactively and effectively. By the end of this module, you will be able to:

  • Identify the most common causes of conflict in an organization
  • Identify outcomes of dealing with conflict constructively
  • Follow the steps to effectively deal with conflict
  • Identify resources for conflict resolution

Presented by: Christina Landes and Jenny Toth, HR Consultants, Human Resources


Session Six
Customer Service in Your Own Backyard
Thursday, April 17, 2014, 9:00 AM - 12 Noon, Wine-Price

Session Three will help prospective leaders understand that those they lead may be their most important customers. After completing this professional development course, you will be able to:
  • Identify all of their customers, both internal and external
  • Apply basic customer service tips to the employees within their department
  • Create a strategy for building appropriate relationships with those they may lead
  • Develop ways to balance office friendships with business relationships

Presented by: Suzanne Vance, Training Coordinator, Training and Development


Session Seven
The Cherry Tree Approach
Thursday, April 24, 2014,  9:00 AM – 12 Noon, Wine-Price 

This professional development course will help participants recognize the importance of integrity and honesty in a leadership role. After completing this module you will be able to:

  • Define ethics
  • Define integrity
  • Develop strategies for making ethical decisions
  • Identify the importance of integrity in the workplace

Presented by: Rick Larson, AVP, Human Resources, Training and Performance


Certificate Award Ceremony will celebrate the conclusion of the seven week program.


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