Customer Service Basics

Course# TD1110

Categories: Customer Service

Level: Fundamental

Pre-requisites: None

Target Audience: Individuals interested in learning basic customer service skills.

Course Description:

In this session participants will:

  • Learn about customer service basics.
  • Learn what a customer is.
  • Learn who JMU customers are.
  • Learn why customer service is important.

Presented by: Suzanne Vance

Session Information:
Wednesday, January 11, 2012
9:00 AM – 11:00 AM
Wine-Price

Part of the Customer Service at JMU: EveryONE Makes a Difference series.


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