Customer Service When the Custormer ISN"T Right

Course# TD1065

Count to 20. Take a deep breath. Don’t take it personally. We’ve all heard it. But how do you do it? Although we all value our customers, there are times when we can feel our blood pressure rising and we notice the tone of our voice beginning to change. In this workshop, we will study those challenging customers and create strategies to serve them effectively.

No sessions are currently scheduled. If you are interested in this course, please contact:

Judy Rannow
540-568-5366

Register For Workshops Here