Right and Wrong in the Workplace
Categories: Customer ServiceLevel: FundamentalPre-requisites:
Individuals interested in learning how to make tough customer service decisions.Course Description:
In this session participants will:
- Learn about decision making.
- Learn a five step process to utilize when making tough decisions.
Presented by: Christina Landes and Jenny Toth
Register For Workshops Here
Wednesday, July 11, 2012
9:00 AM – 11:00 AM
Part of the Customer Service at JMU: EveryONE Makes a Difference series.