Creativity and Problem-Solving
Course# TD1117 (HR1117)

In this session participants will:

• Learn about going above and beyond expectations.
• Gain valuable insights into client concerns.
• Gather information through effective questioning and listening techniques.
• Demonstrate professionalism on the job while building a proactive, problem-solving culture.

Presented by Judy Rannow

Tuesday, November 17, 2009
9:00 AM – 11:00 AM
USB 102

OR

Wednesday, August 11, 2010
9:00 AM – 11:00 AM
USB 102

Part of the Customer Service at JMU: EveryONE Makes a Difference series.

Register For Professional Development Sessions Here