"Don't Look at Me in that Tone of Voice!"        

Reading, Interpreting and Managing Body Language

Course# TD1709

Note: This workshop is capped at 24 participants.

Competency:  Communication - Advanced

Type: Single-Session Workshop

Total Workshop Time: 3 Hours

Make-Ups: No make-ups are scheduled for this workshop.

Pre-requisites: None

Workshop Description: “I am happy to help with that project”, I say as I bite my lip and rub my neck. Which do you believe - my words or my actions? Research has shown time and time again that 50 to 70 percent of our communication comes from non-verbal cues - body language. We rely heavily on these subtle – and not so subtle – ways of communicating how we truly feel. We use clichés such as “it’s not what you said, it’s how you said it” and “actions speak louder than words” because, when receiving conflicting messages, we almost always choose what a person does over what a person says. In this class, we will discuss many of the ways in which we communicate non-verbally, so that we can use these signs and signals to communicate more effectively.

In this workshop participants will:

  • Learn the most common non-verbal cues and what they mean
  • Identify the non-verbal cues he/she uses most often
  • Develop a plan for ensuring that words are consistent with body language

Presented by: Jennifer Campfield, Director of Training and Development

Session Information:
Thursday, October 30, 2014
1:30 PM – 4:30 PM
Wine-Price

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