2012 AACP Event
Join the JMU Training Department as we honor all Administrative Assistants at JMU with a special training event. JMU’s own Judy Rannow will present Give ‘em a Pickle.
“Your business is not what you sell: it’s who you serve. So Give ‘em the Pickle!” ~ Bob Farrell, Farrell’s Ice Cream Parlour
Customer service is about who you serve and how you serve them. This fun, interactive session is all about taking care of the customer. Participants will learn how to connect with customers, anticipate customer needs, delight customers and inspire others.
In this session, participants will:
AACP Certificate Ceremony with Dr. Linwood Rose follows the program and will be held at 11:30 AMSession Information:
Thursday, May 24, 2012
8:30 AM – 12:00 PM
Festival Student and Conference Center, Grand Ballroom
All JMU Employees are invited to attend this event!