Touchpoints: Creating Powerful Leadership Connections in the Smallest Moments

by Douglas Conant and Mette Norgaard - June 2012

Course# TD1593

Note: This course is capped at 18 participants.

Categories: Leadership

Level: Fundamental

Pre-requisites: Participants are encouraged to read this selection before attending the discussion.

Target Audience: Individuals interested in reading professional development themed books and then meeting to discuss thoughts, ideas and opinions with others.

Editorial Review from Publisher: A fresh, effective, and enduring way to lead—starting with your next interaction. Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints , Conant and Norgaard argue that these—and every point of contact with other people—are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's vast consulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of interactive moments in time. The good news is that anyone can develop "TouchPoint" mastery by focusing on three essential components: head, heart, and hands. TouchPoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless activity in individuals and entropy in organizations into focused energy—one magical moment at a time.


Facilitated by: Kelly Okken and Judy Rannow

Session Information:
Friday, June 15, 2012
11:30 AM – 1:00 PM

Part of the Professional Book Club series.

Register For Workshops Here