| Wed. | October 1 |
9:00 AM - 11:00 AM | Perfect Phrases for Customer Service |
| Thurs. | October 2 | 1:00 PM - 4:00 PM | Communicating Non-Defensively |
| Fri. | October 3 |
9:00 AM - 10:30 AM | JMU Mail Service Overview, Managing Department & Building Keys AACP |
| Tues. | October 7 | 8:30 AM - 12:00 PM | 7 Habits of Highly Effective People - Session 6 of 8 2 |
| Wed. | October 8 |
9:00 AM - 11:30 AM | Pre-Retirement Planning - Session 1 of 2 2 |
| Thurs. | October 9 | 1:30 PM - 4:30 PM | Wealth, Innovation and Diversity New for 2014 |
| Fri. | October 10 | 9:00 AM - 12:00 PM | Community Emerg. Response Team (CERT) II Series - Session 1 of 8 2 New for 2014 |
| Mon. | October 13 | 2:00 PM - 4:00 PM | Understanding and Using the Grievance Procedure |
| Tues. | October 14 | 8:30 AM - 12:00 PM | 7 Habits of Highly Effective People - Session 7 of 8 2 |
| 3:00 PM - 4:30 PM | Student Employment Essentials AACP | ||
| Thurs. | October 16 | 9:00 AM - 11:00 AM | JMU Benefits Series: Retirement 101 - Understanding Your VRS Retirement |
| Fri. | October 17 | 9:00 AM - 12:00 PM | Community Emerg. Response Team (CERT) II Series - Session 2 of 8 2 New for 2014 |
| Tues. | October 21 | 8:30 AM - 12:00 PM | 7 Habits of Highly Effective People - Session 8 of 8 2 |
| 9:00 AM - 11:00 AM | Raving Fans | ||
| Wed. | October 22 | 9:00 AM - 11:30 AM | Pre-Retirement Planning - Session 2 of 2 2 |
| 1:30 PM - 4:00 PM | DiSC III: The Representative Patterns | ||
| Fri. | October 24 | 9:00 AM - 12:00 PM | Community Emerg. Response Team (CERT) II Series - Session 3 of 8 2 New for 2014 |
| Tues. | October 28 | 9:30 AM - 10:30 AM | Office of Student Activities and Involvement AACP |
| Thurs. | October 30 | 1:30 PM - 4:30 PM | "Don't Look at Me in that Tone of Voice!" |
| Fri. | October 31 | 9:00 AM - 12:00 PM | Community Emerg. Response Team (CERT) II Series - Session 4 of 8 2 New for 2014 |
| 9:00 AM - 11:00 AM | Event Planning at JMU: Everyone Can Benefit AACP |
All workshops (unless noted) are offered at the Training and Development offices in Wine-Price located at 752 Ott Street.
1 A La Carte: Consists of multiple workshops which can be taken independently. Each workshop in an A La Carte series has a unique course number. You must enroll in each workshop separately in MyMadison. You do not have to enroll in all workshops for these series, you may pick and choose the topics that interest you. If you attend all workshops, you will receive a certificate of completion.
2 All Inclusive: Consists of a series of multiple workshops that cannot be taken independently. A single course number registers you for all workshops associate with the series. You may not enroll individually for each session. To maximize the collaborative learning, please review your calendar before registering to ensure you can attend all sessions.
AACP Administrative Assistant Certificate Program (AACP) Workshop