About the University Health Center
Located in the
Mission: The University Health Center provides care and education that helps students be well, stay well and do well.
The University Health Center is staffed by a medical team of board-certified providers, certified health education specialists, and substance abuse prevention specialists who administer care in a confidential and professional manner.
The UHC is located in the Student Success Center at 724 South Mason Street on the corner of Mason Street and Martin Luther King Jr. Way. There is a drop-off circle drive at the Urgent Care entrance; bus stops at the Student Success Center, Miller Hall, and the corner of Mason Street and Martin Luther King Jr. Way; bike racks are located at the Urgent Care entrance and both Student Success Center entrances; patients may call 540-568-6178 for a parking code in the pay-by-space level (bottom-level) of the Grace Street Parking Deck.
The University Health Center currently does not accept any insurance as a form of payment for services. If there is a charge for any service rendered, the student is responsible for payment at the time of service. Sentara RMH Medical Center provides Orthopedics and Sports Medicine care in addition to X-Ray Services at the UHC. Call the SRMH Business Office at 540-564-5900, or toll-free at 800-858-0383, for insurance or billing questions in regards to SRMH services.
We encourage you to speak with your provider about any issues and concerns you may have about the service and the care you receive. The Patient Advocate's office also is available to address concerns or answer questions at 540-568-7777 or firstname.lastname@example.org.
The University Health Center will not provide students with excuses for short-term absences from class, labs, studios, exams, or deadlines due to illness, injury, or other UHC appointments. In the event of a prolonged illness or injury requiring medical attention and an absence of more than three days, the UHC can provide students appropriate documentation through the Dean of Students Office. The UHC cannot disclose if a student has been seen at UHC. The UHC will not release medical records to faculty, only to students. This policy reflects the confidentiality and privacy rights afforded UHC patients. Faculty and academic departments are responsible for decisions regarding the impact of absences on student grades, as well as any arrangements for making up work.
The University Health Center strives to make its programs and services as accessible and inclusive as possible. Please let a staff member know if accommodations are needed or if the University Health Center is difficult to access for any reason.