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Information Technology Help Desk

Mon -Thu: 8:00am -9:00 pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

(when classes are in session)

Exceptions for the year


Technology-Related Training

JMU Faculty and Staff have various courses and options to learn more about computing, technology, instructional technology and specific software.


Technology Training


  • View course listings

    Browse the listing of courses on topics including Microsoft Excel, Access and Word, Computing at JMU, as well as information systems applications such as Student Administration.
  • Register using MyMadison

    Register for a course online through MyMadison and receive an email that confirms your registration.
  • Determine your Microsoft Office skill level

    Gauge whether you should register for a beginner, intermediate or advanced Microsoft Office class based on the results of skills inventories or successfully complete an assessment and you will not need to take the corresponding training course.
  • Use online tutorials to learn

    Supplement your knowledge with tutorials on a broad range of subject areas. Learn about Excel, Dreamweaver and many other topics right from your desktop.
  • Find the Information Technology Training Center

    Located behind Massanutten Hall in JMAC-4, the Information Technology Training Center hosts technology courses.


Instructional Technology Training


  • Browse workshop and event listings

    Browse workshops and events focused on instructional technology including topics such as Blackboard, SPSS and Qualtrics.
  • Request a customized instructional workshop

    Need a departmental workshop on a specific topic? Or perhaps you'd like to have someone facilitate instruction for a student group? Request a customized workshop.
  • Learn online

    Read software-specific guides and tutorials to learn more.
  • Use consultation services

    Visit the walk-in center or request a house call if you would prefer to learn at your workstation.