Computing Homepage
 

Computing HelpDesk Hours:

Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(during class session)

Exceptions:

November 23-24, 2009:
Open 8am-5pm

November 25, 2009:
Open 8am-Noon

November 26-27:
Closed



Computing Quick Start

Overview of Information Technology Services

Computing Help on the Web

  • Browse self-help for answers to commonly requested computer information
  • Search computing by entering keywords to search the computing site
  • Sitemap: If you know what you are looking for, try the sitemap
  • System Alerts notify you of upcoming or current system availability and disruption issues.

Computing Help by Phone or Walk-In

Getting an e-ID (Electronic ID, e-mail account, userid)

Access to your JMU e-mail and JMU computing systems requires an e-ID. Once your e-ID is created you will need to initialize your account and select a password. More info at Self-Help: What is an electronic ID and how do I get one?

Accessing your JMU e-mail

Prior to accessing your JMU e-mail, you will need an e-ID and you will need to initialize your account and set a password. Then, you can access e-mail through a browser such as Internet Explorer.

Note: Faculty, staff (and students who currently access departmental mail folders) may wish to install and access e-mail through an IMAP client.

Passwords

Security