Computing Quick Start

• Additional information for Faculty and Staff


• Additional information for Students

Overview of Information Technology Services

Computing Help on the Web

• Browse self-help for answers to commonly requested computer information
• Search computing by entering keywords to search the computing site
• Sitemap: If you know what you are looking for, try the sitemap
• System Alerts notify you of upcoming or current system availability and disruption issues.

Computing Help by Phone or Walk-In

• JMU Computing HelpDesk

Getting an e-ID (Electronic ID, e-mail account, userid)

Access to your JMU e-mail and JMU computing systems requires an e-ID. Once your e-ID is created you will need to initialize your account and select a password. More info at Self-Help: What is an electronic ID and how do I get one?

Accessing your JMU e-mail

Prior to accessing your JMU e-mail, you will need an e-ID and you will need to initialize your account and set a password. Then, you can access e-mail through a browser such as Internet Explorer.

Note: Faculty, staff (and students who currently access departmental mail folders) may wish to install and access e-mail through an IMAP client.

• Webmail
• E-mail FAQ
• Webmail tutorials
• Webmail FAQ
• Webmail workshops for faculty and staff
• E-mail IMAP Client Configurations

Passwords

• Reset e-ID password
• Create a secret question for e-ID password resets
• General Password information
• What makes a good password?

Security

• Protect your accounts, your privacy, and your computer
• Download anti-virus software