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Computing HelpDesk Hours:

Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(during class session)

Exceptions:

November 23-24, 2009:
Open 8am-5pm

November 25, 2009:
Open 8am-Noon

November 26-27:
Closed



HelpDesk

VersaMail Timeout

Resolving VersaMail receiving issues by changing the default connections timeout

  • On the Treo or Palm device open VersaMail
  • Tap in the upper right portion of the screen, go to the Options menu and select Preferences





  • In the Preference window tap on Connections





  • Change the timeout period to 120 seconds
  • Tap OK until back at the main VersaMail window and attempt to retrieve messages