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Hours:
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions:
Follows JMU's schedule for inclement weather
Exceptions for Academic Year 2011-2012

HelpDesk

VersaMail Timeout

Resolving VersaMail receiving issues by changing the default connections timeout

  • On the Treo or Palm device open VersaMail
  • Tap in the upper right portion of the screen, go to the Options menu and select Preferences





  • In the Preference window tap on Connections





  • Change the timeout period to 120 seconds
  • Tap OK until back at the main VersaMail window and attempt to retrieve messages