HelpDesk

VersaMail Timeout

Resolving VersaMail receiving issues by changing the default connections timeout

• On the Treo or Palm device open VersaMail
• Tap in the upper right portion of the screen, go to the Options menu and select Preferences
  
  
  
  
  
  
• In the Preference window tap on Connections
  
  
  
  
  
  
• Change the timeout period to 120 seconds
  
• Tap OK until back at the main VersaMail window and attempt to retrieve messages