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Hours:
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions:
Follows JMU's schedule for inclement weather
Exceptions for Academic Year 2011-2012

HelpDesk

Setting Up Thunderbird To Work With JMU Mirapoint E-mail

  • Thunderbird will first prompt you to import settings and e-mail options from other programs. Please do not import anything at this time.




  • Make sure Email account is selected and click Next




  • Fill in your name and JMU e-mail address




  • The type of server should be IMAP, name of incoming server imap.jmu.edu, and name of the outgoing server smtp.jmu.edu




  • The incoming and outgoing user name should be your e-id (the first part of your JMU e-mail address)




  • The account name may be called anything, but we recommend JMU Mail




  • Verify that all information is correct and click Finish




  • Choose whether or not to allow Thunderbird to be the default e-mail application




  • The first attempt Thunderbird makes at acquiring e-mail will fail, click OK to continue




  • Open Thunderbird then go to the Tools menu and select Account Settings...




  • Under Security Settings click the radion button next to SSL




  • Click on Outgoing Server and then click the Edit... button




  • Select TLS, if available and click OK twice

    SMTP Port Setting


  • Please enter your e-mail password




  • If the password was typed correctly mail will be received