HelpDesk

Setting Up Thunderbird To Work With JMU E-mail

• Thunderbird will first prompt you to import settings and e-mail options from other programs. Please do not import anything at this time.
  
  
  
  
  
  
• Make sure Email account is selected and click Next
  
  
  
  
  
  
• Fill in your name and JMU e-mail address
  
  
  
  
  
  
• The type of server should be IMAP, name of incoming server imap.jmu.edu, and name of the outgoing server smtp.jmu.edu
  
  
  
  
  
  
• The incoming and outgoing user name should be your e-id (the first part of your JMU e-mail address)
  
  
  
  
  
  
• The account name may be called anything, but we recommend JMU Mail
  
  
  
  
  
  
• Verify that all information is correct and click Finish
  
  
  
  
  
  
• Choose whether or not to allow Thunderbird to be the default e-mail application
  
  
  
  
  
  
• The first attempt Thunderbird makes at acquiring e-mail will fail, click OK to continue
  
  
  
  
  
  
• Open Thunderbird then go to the Tools menu and select Account Settings...
  
  
  
  
  
  
• Under Security Settings click the radion button next to SSL
  
  
  
  
  
  
• Click on Outgoing Server and then click the Edit... button
  
  
  
  
  
  
• Select TLS, if available and click OK twice
  
  
  
  
  
  
• Please enter your e-mail password
  
  
  
  
  
  
• If the password was typed correctly mail will be received