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Computing HelpDesk

Hours:
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions:
Follows JMU's schedule for inclement weather. 
Exceptions for Academic Year 2011-2012

Dial-Up Services through Access Technologies




We are pleased to announce that James Madison University has selected Access Technology of Richmond to offer reliable, user friendly, and low cost Internet dial-up access. Access Technology dialup Internet access is available to all James Madison University students, faculty, staff, retirees and alumni who use a modem to connect to the Internet.

With Access Technology's years of experience in offering dial-up access to the educational community, you will be provided with dependable, discounted dial-up service and technical support.

Access Technology has created a website, www.jmudialup.com to provide information, signup, service, billing and support to the JMU community.

To sign up for Access Technology service: JMUdialup.com Signup

After signing up for Access Technology service, your software, instructions and username/password will be mailed to you. If you would like to receive your instructions and username/password via e-mail, please provide Access Technology with an active e-mail address on the signup form.

Should you encounter problems setting up your new account, please call:

Access Technology
866-355-1189 Toll Free
Mon - Fri: 8am - 11pm
Saturday: 9am - 5pm
Sunday: 11am - 7pm