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Information Technology Help Desk

Mon -Thu: 8:00am -9:00 pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

(when classes are in session)

Exceptions for the year


HelpDesk

Determining a Computer's System Information

Macintosh Operating System Information

OSX

  1. Click on Apple (top left corner).
  2. Click on About This Mac.
  3. About This Mac window should appear.
  4. Information about Operating System, Processor, and Memory is displayed in this window.
  5. Underneath MAC OS X Look at the Version 10…
  • 10.8 Mountain Lion
  • 10.7 Lion
  • 10.6 Snow Leopard
  • 10.5 Leopard
  • 10.4 Tiger
  • 10.3 Panther
  • 10.2 Jaguar
  • 10.1 Puma
  • 10.0 Cheetah

Windows Operating System Information

Windows 8

  1. If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.  If you're using a touch screen, swipe in from the right edge of the screen, and then tap Search.
    Windows 8 Search

  2. Type Control in the search box, click or tap Apps, and then click or tap Control Panel.
  3. In Control Panel, Scroll down and click or tap Performance Information and Tools.
  4. On the left, click or tap on the bottom item Advance Tools.
  5. Click or tap on the 6th item which should be View Advanced System Details in System Information
  6. Information about Operating System, Processor, and Memory is displayed in the right-hand pane.  
  7. Note:  If the system type is listed as X86, the computer is running a 32-bit version of the operating system. If the system type is X64, this computer is running a 64-bit version of the windows operating system.

Windows 7/Vista/XP

  1. Click on Start, point to All Programs, point to Accessories, and point to System Tools.
  2. Click on System Information.
  3. Information about Operating System, Processor, and Memory is displayed in the right-hand pane.  
  4. Note:  If the system type is listed as X86, the computer is running a 32-bit version of the operating system. If the system type is X64, this computer is running a 64-bit version of the windows operating system.