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Computing Homepage

Computing HelpDesk

Hours:
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions:
Follows JMU's schedule for inclement weather. 
Exceptions for Academic Year 2011-2012

HelpDesk

Determining a Computer's System Information

Macintosh Operating System Information

OSX

  1. Click on Apple.
  2. Click on About This Mac.
  3. About This Mac window should appear.
  4. Information about Operating System, Processor, and Memory is displayed in this window.

Windows Operating System Information

Windows 7/Vista/XP

  1. Click on Start, point to All Programs, point to Accessories, and point to System Tools.
  2. Click on System Information.
  3. Information about Operating System, Processor, and Memory is displayed in the right-hand pane.  
    4. Note:  If the system type is listed as X86, the computer is running a 32-bit version of the operating system. If the system type is X64, this computer is running a 64-bit version of the windows operating system.