A-to-Z Index

Computing Homepage

Computing HelpDesk

Hours:
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions:
Follows JMU's schedule for inclement weather. 
Exceptions for Academic Year 2012-2013

Information Technology Staff List

AVP

Dale B. Hulvey - Assistant Vice President

Office: MASS, 267 - MSC 5733
Telephone: (540)568-7063
E-mail: hulveydb@jmu.edu

Linda Carrier - Administrative Computer Liaison

Office: MASS, 266 - MSC 5733
Telephone: (540)568-3894
E-mail: carrielm@jmu.edu

Darlene Quackenbush - Planning/Info Security Officer

Office: MASS, 261 - MSC 5733
Telephone: (540)568-3905
E-mail: quackedh@jmu.edu

Information Systems

Robin Bryan - Executive Director

Office: MASS, 265 - MSC 5734
Telephone: (540)568-2862
E-mail: bryanra@jmu.edu

Linda K Miller - Assistant to the Director

Office: MASS, 271 - MSC 5734
Telephone: (540)568-2862
E-mail: millerlk@jmu.edu

Bernie McDaniel - Assistant Director

Office: MASS, 283 - MSC 5734
Telephone: (540)568-6896
E-mail: mcdanibf@jmu.edu

Susan Ganey - Applications Resource Manager

Office: MASS, 185 - MSC 5734
Telephone: (540)568-2864
E-mail: ganeysm@jmu.edu

Gary Griffin - Collaboration Analyst

Office: MASS, 268 - MSC 5734
Telephone: (540)568-2868
E-mail: griff2gj@jmu.edu

Alicia Gutschow - IdM Engineer

Office: MASS, 289 - MSC 5734
Telephone: (540)568-4779
E-mail: gutschac@jmu.edu

Donald Lohr - IdM Engineer

Office: MASS, 291 - MSC 5735
Telephone: (540)568-3730
E-mail: lohrda@jmu.edu

Lori Pyle - Information Systems Business Analyst

Office: MASS, 181 - MSC 5734
Telephone: (540)568-6125
E-mail: pylelk@jmu.edu

Security

Ruth Barstow - IS Security Manager

Office: MASS, 257 - MSC 5734
Telephone: (540)568-5015
E-mail: barstora@jmu.edu

Jackie Mann - Applications Security

Office: MASS, 255 - MSC 5734
Telephone: (540)568-2380
E-mail: mannjf@jmu.edu

Crystal Miller - Applications Security

Office: MASS, 253 - MSC 5734
Telephone: (540)568-4626
E-mail: mille4ca@jmu.edu

Web

Alvin Chao - Web Manager

Office: MASS, 293 - MSC 5734
Telephone: (540)568-6206
E-mail: chaoaj@jmu.edu

Phil Ernst - Web Development and Support

Office: MASS, 292 - MSC 5734
Telephone: (540)568-2861
E-mail: ernstpf@jmu.edu

Jamie Johnson - Web Development and Support

Office: MASS, 295 - MSC 5734
Telephone: (540)568-5024
E-mail: johns2ja@jmu.edu

Application Development & Maintenance

Pete DeSmit - Application Manager, Query and Reporting

Office: MASS, 179 - MSC 5734
Telephone: (540)568-3605
E-mail: desmitpa@jmu.edu

Theresa Garrison - Application Manager, Human Resources

Office: MASS, 281 - MSC 5734
Telephone: (540)568-8004
E-mail: garristt@jmu.edu

Lisa Kiracofe - Application Manager, Student Informtion

Office: MASS, 277 - MSC 5734
Telephone: (540)568-7033
E-mail: kiracola@jmu.edu

Doug Mathews - Application Manager, Finance

Office: MASS, 183 - MSC 5734
Telephone: (540)568-2872
E-mail: mathewdl@jmu.edu

Ross Sandy - Application Manager, Advancement

Office: MASS, 279 - MSC 5734
Telephone: (540)568-5009
E-mail: sandyra@jmu.edu

Leon Bailey - Application Development & Support

Office: MASS, 287 - MSC 5734
Telephone: (540)568-2854
E-mail: baileyll@jmu.edu

Scott Bailey - Application Development & Support

Office: MASS, 197 - MSC 5734
Telephone: (540)568-1615
E-mail: baile1rs@jmu.edu

Don Barstow - Application Development & Support

Office: MASS, 195 - MSC 5734
Telephone: (540)568-3617
E-mail: barstodk@jmu.edu

Nathan Black - Imaging Deployment & Support

Office: MASS, 193 - MSC 5734
Telephone: (540)568-8031
E-mail: blacknl@jmu.edu

Mamata Biswal - Application Development & Support

Office: MASS, 284 - MSC 5734
Telephone: (540)568-8769
E-mail: biswalmx@jmu.edu

Allen Bouknight - Application Development & Support

Office: MASS, 189 - MSC 5734
Telephone: (540)568-6944
E-mail: boukniat@jmu.edu

Bernie Click - Project Management & Application Support

Office: MASS, 285 - MSC 5734
Telephone: (540)568-2582
E-mail: clickba@jmu.edu

Rick Deloney - Application Support

Office: MASS, 190 - MSC 5734
Telephone: (540)568-6426
E-mail: delonerm@jmu.edu

Bill Elliott - Application Development & Support

Office: MASS, 192 - MSC 5734
Telephone: (540)568-2863
E-mail: elliotew@jmu.edu

Diane Harrington - Application Development & Support

Office: MASS, 182 - MSC 5734
Telephone: (540)568-3896
E-mail: harrindm@jmu.edu

Jennifer Leahy-Morrison - Application Development & Support

Office: MASS, 180 - MSC 5734
Telephone: (540)568-8190
E-mail: leahyjb@jmu.edu

Karen Lee - Application Development & Support

Office: MASS, 153 - MSC 5734
Telephone: (540)568-6431
E-mail: leekr@jmu.edu

Helen Moore - Application Development & Support

Office: MASS, 187 - MSC 5734
Telephone: (540)568-2902
E-mail: moorehh@jmu.edu

Meg Morris - Application Development & Support

Office: MASS, 152 - MSC 5734
Telephone: (540)568-4108
E-mail: morri2mp@jmu.edu

Tariq Rabie - Application Development & Support

Office: MASS, 286 - MSC 5734
Telephone: (540)568-4619
E-mail: rabieta@jmu.edu

Monina Rose - Application Development & Support

Office: MASS, 276 - MSC 5734
Telephone: (540)568-2871
E-mail: rosemp@jmu.edu

Ed Smith - Application Development & Support

Office: MASS, 290 - MSC 5734
Telephone: (540)568-4745
E-mail: smith2ej@jmu.edu

Jeb Swartzentruber - Application Development & Support

Office: MASS, 288 - MSC 5734
Telephone: (540)568-7855
E-mail: swart2ja@jmu.edu

Jody Veatch - Application Development & Support

Office: MASS, 191 - MSC 5734
Telephone: (540)568-2867
E-mail: veatchjm@jmu.edu

Application Infrastructure Support

Steve Kozup - AIS Manager

Office: MASS, 154 - MSC 5734
Telephone: (540)568-5860
E-mail: kozupsj@jmu.edu

Rex Elsea - Jr AIS Engineer

Office: MASS, 170 - MSC 5734
Telephone: (540)568-5868
E-mail: elseahd@jmu.edu

David Garrison - AIS Engineer

Office: MASS, 169 - MSC 5734
Telephone: (540)568-2866
E-mail: garrisdw@jmu.edu

Michael Markisello - AIS Engineer

Office: MASS, 163 - MSC 5734
Telephone: (540)568-4109
E-mail: markismd@jmu.edu

Jeff McGivern - AIS Engineer

Office: MASS, 165 - MSC 5734
Telephone: (540)568-3897
E-mail: mcgivejd@jmu.edu

Mike Ripley - AIS Engineer

Office: MASS, 171 - MSC 5734
Telephone: (540)568-4131
E-mail: ripleymj@jmu.edu

Sarah Stallard - AIS Engineer

Office: MASS, 167 - MSC 5734
Telephone: (540)568-2890
E-mail: stallase@jmu.edu

Technical Services

Richard Johnson - Director

Office: MASS, 269 - MSC 5735
Telephone: (540)568-8082
E-mail: johnsorv@jmu.edu

Nancy Dauer - Assistant to Director

Office: MASS, 263 - MSC 5735
Telephone: (540)568-3904
E-mail: dauernp@jmu.edu

Everette Clemmer - PD/TS Computing Specialist

Office: A SEEGER 1040 - MSC 6810
Telephone: (540)568-6989
E-mail: clemmece@jmu.edu

Security Engineering

Gary Flynn - Lead Security Engineer

Office: MASS, 259 - MSC 5735
Telephone: (540)568-2364
E-mail: flynngn@jmu.edu

Michael Bayne - Security Engineer

Office: MASS, 256 - MSC 5735
Telephone: (540)568-1684
E-mail: baynema@jmu.edu

Erin Miller - Security Engineer

Office: MASS, 260 - MSC 5735
Telephone: (540)568-5932
E-mail: milleren@jmu.edu

Technical Support-East Campus (TSEC)

Lanny Burt - Manager

Office: HHS Bldg 1149 - MSC 4103
Telephone: (540)568-2738
E-mail: burtrl@jmu.edu

Chris Branson - Systems Administrator

Office: HHS Bldg 1007B - MSC 4103
Telephone: (540)568-2744
E-mail: bransocr@jmu.edu

Lee Forbes - User Support Specialist

Office: HHS Bldg 1150 - MSC 4103
Telephone: (540)568-6619
E-mail: forbeslg@jmu.edu

Travis Johnson - User Support/AV Tech

Office: HHS Bldg 1205 - MSC 4103
Telephone: (540)568-7864
E-mail: johns3jt@jmu.edu

Jay Richardson - Network Administrator

Office: HHS Bldg 1150 - MSC 4103
Telephone: (540)568-8816
E-mail: richa3jb@jmu.edu

Mac McMillen - Programmer Analyst Sr

Office: Blue Ridge 337 - MSC 4103
Telephone: (540)568-8765
E-mail: mcmillke@jmu.edu

Jeff Roadcap - Audiovisual Technician

Office: HHS 0122 - MSC 4103
Telephone: (540)568-7381
E-mail: roadcajd@jmu.edu

Computer Systems/Operations

Greg Gum - Systems Manager

Office: MASS, 123 - MSC 5735
Telephone: (540)568-5969
E-mail: gumgs@jmu.edu

Peter Baitz - Lead Unix/Linux Systems Administrator

Office: MASS, 119 - MSC 5735
Telephone: (540)568-1686
E-mail: baitzph@jmu.edu

Stuart Broughton - Computer Operator Sr

Office: Frye 102 - MSC 0602
Telephone: (540)568-6889
E-mail: broughsa@jmu.edu

Linda Craun - Network Support Tech

Office: MASS, 126 - MSC 5735
Telephone: (540)568-3502
E-mail: craunll@jmu.edu

Shane Dovel - Unix/Linux Systems Administrator

Office: MASS, 115 - MSC 5735
Telephone: (540)568-6940
E-mail: dovelms@jmu.edu

Steve Eckard - Computer Operator Sr

Office: MASS, 124 - MSC 5735
Telephone: (540)568-8191
E-mail: eckardsl@jmu.edu

Nathan Gaston - Unix/Linux Systems Administrator

Office: MASS, 113 - MSC 5735
Telephone: (540)568-7861
E-mail: gastonnt@jmu.edu

Michael King - Systems Administrator

Office: MASS, 122 - MSC 5735
Telephone: (540)568-7062
E-mail: kingms@jmu.edu

Greg Liskey - Lead Window Systems Admin

Office: MASS, 118 - MSC 5735
Telephone: (540)568-8156
E-mail: liskeygn@jmu.edu

Al Najdzinski - Windows Systems Administrator

Office: MASS, 111 - MSC 5735
Telephone: (540)568-4387
E-mail: najdziav@jmu.edu

Jonathan Short - Unix/Linux Systems Administrator

Office: MASS, 115 - MSC 5735
Telephone: (540)568-4235
E-mail: shortjw@jmu.edu

Terry Stockner - Systems Administrator

Office: MASS, 116 - MSC 5735
Telephone: (540)568-4337
E-mail: stockntl@jmu.edu

Seth Wright - Systems Administrator

Office: MASS, 121 - MSC 5735
Telephone: (540)568-2912
E-mail: wrightst@jmu.edu

Network Engineering

David Lamm - Manager

Office: MASS, 159 - MSC 5735
Telephone: (540)568-2379
E-mail: lammdw@jmu.edu

Tyler Bailey - Network Engineer

Office: MASS, 155 - MSC 5735
Telephone: (540)568-4778
E-mail: baileytj@jmu.edu

Wes Davis - Lead Network Engineer

Office: MASS, 156 - MSC 5735
Telephone: (540)568-5403
E-mail: daviswr@jmu.edu

Jason Stevens - Senior Network Engineer

Office: MASS, 161 - MSC 5735
Telephone: (540)568-4249
E-mail: stevenjv@jmu.edu

Chris Zeigler - Network Engineer

Office: MASS, 157 - MSC 5735
Telephone: (540)568-5362
E-mail: zeiglecm@jmu.edu

PC Services

Richard Testa - Manager

Office: 1070 Virginia Ave - MSC 4802
Telephone: (540)568-8106
E-mail: testarj@jmu.edu

Peggy Armentrout - Asset Control

Office: 1070 Virginia Ave - MSC 4802
Telephone: (540)568-3155
E-mail: armentpk@jmu.edu

Darren Drury - PC Services Technician, Sr.

Office: 1070 Virginia Ave - MSC 4802
Telephone: (540)568-3122
E-mail: druryde@jmu.edu

Helen Kimble - Purchasing

Office: 1070 Virginia Ave - MSC 4802
Telephone: (540)568-3161
E-mail: kimblehm@jmu.edu

Glen Martin - PC Services Technician, Sr.

Office: 1070 Virginia Ave - MSC 4802
Telephone: (540)568-3123
E-mail: martingh@jmu.edu

Patrick Morrisette - PC Services Technician, Sr.

Office: 1070 Virginia Ave - MSC 4802
Telephone: (540)568-8105
E-mail: morri2pa@jmu.edu

Dennis O'Connor - Delivery Technician

Office: 1070 Virginia Ave - MSC 4802
Telephone: (540)568-8788
E-mail: oconnobd@jmu.edu

Karen Short - PC Services Technician, Sr.

Office: 1070 Virginia Ave - MSC 4802
Telephone: (540)568-3124
E-mail: short2kl@jmu.edu

Carl Sprouse - Delivery Technician

Office: 1070 Virginia Ave - MSC 4802
Telephone: (540)568-3160
E-mail: sprouscv@jmu.edu

Bradley White - Delivery Technician

Office: 1070 Virginia Ave - MSC 4802
Telephone: (540)568-8785
E-mail: whitebs@jmu.edu

Computing Support

Drew Davis - Director

Office: Frye 215 - MSC 0703
Telephone: (540)568-6712
E-mail: davisas@jmu.edu

Kay Wright - Administrative Support

Office: Frye 216 - MSC 0703
Telephone: (540)568-6625
E-mail: wrightkd@jmu.edu

David Jahne - Desktop Management Lead

Office: Frye 101C - MSC 0703
Telephone: (540)568-3820
E-mail: jahnedt@jmu.edu

Lab Services

Eddie Roadcap - Manager

Office: Frye 214 - MSC 0703
Telephone: (540)568-3351
E-mail: roadcawe@jmu.edu

Timothy Chandler - Lab Administration

Office: Frye 206 - MSC 0703
Telephone: (540)568-2908
E-mail: chandltr@jmu.edu

A. Dale Kennedy - Assessment Lab Manager

Office: Ashby Lab - MSC 0703
Telephone: (540)568-6855
E-mail: kennedad@jmu.edu

Lisa Mastin - Lab Operations Assistant

Office: Frye 218 - MSC 0703
Telephone: (540)568-3923
E-mail: mastinlm@jmu.edu

Bridget Moyer - Lab Operations

Office: Frye 205 - MSC 0703
Telephone: (540)568-3672
E-mail: moyerba@jmu.edu

Forrest Nesselrodt - Lab Services Administrator

Office: Frye 211 - MSC 0703
Telephone: (540)568-5373
E-mail: nesselfl@jmu.edu

Camilla Washington - Lab Services Administrator

Office: Frye 212 - MSC 0703
Telephone: (540)568-8088
E-mail: washinca@jmu.edu

Paul Williams - Lab Services Administrator

Office: Frye 207 - MSC 0703
Telephone: (540)568-2316
E-mail: williaph@jmu.edu

HelpDesk---Extension 8-3555

Debby Boyle - Manager

Office: Frye 106 - MSC 0602
Telephone: (540)568-3555
E-mail: boyledj@jmu.edu

Michael Benedict - HelpDesk Analyst

Office: Frye 104 - MSC 0602
Telephone: (540)568-3555
E-mail: benedimf@jmu.edu

Richard Blankenship - HelpDesk Analyst

Office: Frye 104 - MSC 0602
Telephone: (540)568-3555
E-mail: blankerl@jmu.edu

Ben Carnevale - HelpDesk Analyst

Office: Frye 104 - MSC 0602
Telephone: (540)568-3555
E-mail: carnevbc@jmu.edu

Kim Cowger - HelpDesk Analyst

Office: Frye 104 - MSC 0602
Telephone: (540)568-3555
E-mail: cowgerka@jmu.edu

Vacant - Customer Support Specialist

Office: Frye 104 - MSC 0602
Telephone: (540)568-3555
E-mail: @jmu.edu

Elizabeth Martens - Senior Customer Support Specialist

Office: Frye 104 - MSC 0602
Telephone: (540)568-6351
E-mail: martenea@jmu.edu

Tom Shomo - HelpDesk Analyst Team Lead

Office: Frye 104 - MSC 0602
Telephone: (540)568-3555
E-mail: shomotw@jmu.edu

Mohammad Sumbal - HelpDesk Analyst

Office: Frye 104 - MSC 0602
Telephone: (540)568-3555
E-mail: sumbalma@jmu.edu

Celia Wright - Account Management

Office: Frye 104 - MSC 0602
Telephone: (540)568-3555
E-mail: wrightcd@jmu.edu

Desktop Services & CampusNet

Becky Helmick - Manager

Office: Frye 101A - MSC 0602
Telephone: (540)568-8083
E-mail: helmicrp@jmu.edu

John Alger - CampusNet Coordinator

Office: Frye 110 - MSC 0602
Telephone: (540)568-8009
E-mail: algerja@jmu.edu

Joseph Bailey - Desktop Technician

Office: Frye 104 - MSC 0602
Telephone: (540)568-5145
E-mail: baileyjl@jmu.edu

Mark Bentz - Desktop Support

Office: Frye 105 - MSC 0602
Telephone: (540)568-3567
E-mail: bentzmr@jmu.edu

Stan Bishop - Desktop Administrator

Office: Frye 101B - MSC 0602
Telephone: (540)568-3167
E-mail: bishopse@jmu.edu

Kevin Conrow - Desktop Administrator

Office: Frye 101 - MSC 0602
Telephone: (540)568-4502
E-mail: conrowkm@jmu.edu

Steve Henry - Desktop Lead Technician

Office: Frye 110 - MSC 0602
Telephone: (540)568-6049
E-mail: henryjs@jmu.edu

Frank Pereira - Desktop Technician

Office: Frye 104 - MSC 0602
Telephone: (540)568-7072
E-mail: pereirfx@jmu.edu

Michael Zban - Desktop Technician

Office: Frye 104 - MSC 0602
Telephone: (540)568-7072
E-mail: zbanma@jmu.edu

Training

Esther Nizer - Manager

Office: JMAC4 - MSC 5801
Telephone: (540)568-2842
E-mail: nizerem@jmu.edu

Rob Morgan - Training & Development Coordinator

Office: JMAC4 109 - MSC 5801
Telephone: (540)568-6258
E-mail: morganrm@jmu.edu

Gail Napora - Training & Development Coordinator

Office: JMAC4 112 - MSC 5801
Telephone: (540)568-7845
E-mail: naporagp@jmu.edu

Marla Whitley - Administrative Support

Office: JMAC4 101 - MSC 5801
Telephone: (540)568-8046
E-mail: whitlemc@jmu.edu

Telecom

Bob Goodman - Director

Office: JMAC1 - MSC 5732
Telephone: (540)568-3118
E-mail: goodmarc@jmu.edu

Susan Dean - Assistant Director of Administration

Office: JMAC1 108 - MSC 5732
Telephone: (540)568-6471
E-mail: deansj@jmu.edu

Roya Edelstein - Work Control Area

Office: JMAC1 110 - MSC 5732
Telephone: (540)568-6561
E-mail: edelstrx@jmu.edu

Kathy Pitts - Business Area

Office: JMAC1 112 - MSC 5732
Telephone: (540)568-6108
E-mail: pittskt@jmu.edu

Hunter Petrie - Assistant Director of Engineering

Office: JMAC1 - MSC 5732
Telephone: (540)568-3113
E-mail: petrieah@jmu.edu

Jeremy Baker - Info Tech Specialist I

Office: 1070 Virginia Ave - MSC 4801
Telephone: (540)568-3115
E-mail: bakerjm@jmu.edu

Bruce Craun - Info Tech Specialist I

Office: 1070 Virginia Ave - MSC 4801
Telephone: (540)568-2363
E-mail: craunbw@jmu.edu

Jason Pence - Info Tech Specialist I

Office: 1070 Virginia Ave - MSC 4801
Telephone: (540)568-3110
E-mail: pencejd@jmu.edu

Pete Shifflett - Info Tech Specialist II

Office: 1070 Virginia Ave - MSC 4801
Telephone: (540)568-3117
E-mail: shifflhl@jmu.edu

Bill Whitmire - Info Tech Specialist I

Office: 1070 Virginia Ave - MSC 4801
Telephone: (540)568-3114
E-mail: whitmiwg@jmu.edu

Jim Ford - Black Box Sited Engineer

Office: JMAC1 - MSC 5732
Telephone: (540)568-
E-mail: fordjc@jmu.edu

Nancy Sours - Data Systems & Finance Manager

Office: JMAC1 109 - MSC 5732
Telephone: (540)568-2393
E-mail: soursna@jmu.edu

Jim McManaway - Black Box Sited Engineer

Office: JMAC1 105 - MSC 5732
Telephone: (540)568-2531
E-mail: mcmanajd@jmu.edu