Scroll down to view all questions or click on a category below to go directly to your question.

Application Process 

Blackboard

Course Schedule

e-campus/Enrollment

Financial Aid

Getting around campus

High School Student

JAC Card

Parking

Technical Assistance

Transcripts

Tuition

Application Process Questions:

I took a course last summer with JMU.  Do I need to complete the application process to take a course again this summer?

Yes.  The application process is required for all non-degree seeking students every summer.  The application process determines the tuition (in-state or out of state) level based on residency criteria.   

Do I need to pay the application fee each time?

Yes.

Blackboard Questions: 

What is Blackboard? 

Blackboard is a web-based course-management system designed to allow JMU students and faculty to participate in classes delivered online or use online materials and activities to complement face-to-face teaching. Blackboard enables instructors to provide students with course materials, discussion boards, virtual chat, online quizzes, an academic resource center, and more. The degree to which Blackboard is used in a course varies. For example, instructors may supplement an on-campus class by putting their syllabus and handouts on their course sites.

How do I access Blackboard?

Use your JMU e-ID and password to access Blackboard.  A tutorial for Blackboard is available at the Blackboard Student Guide and Tutorial.

I am experiencing technical problems with Blackboard.

To learn about Blackboard or attempt to resolve technical issues, go to the  Blackboard Student Guide and Tutorial site.   Contact Blackboard Support by submitting a trouble ticket at the Blackboard Support site at http://support.blackboard.jmu.edu/ (then go to the Contact Us tab along the top.)

Course Schedule Questions: 

What are course pre-requisites?  What if I do not have the pre-requisite?

Some JMU courses have prerequisites--a condition that is required or necessary.  The prerequisites may include an academic level (such as senior standing) or a course which needs to be taken prior to enrolling.  All summer-only students who wish to take JMU courses which list a prerequisite must obtain JMU departmental permission.

What are "every summer" courses?

 The courses listed under the "Every summer" heading are those courses which are offered every summer.  We list them so students may plan their schedules in advance. 

I am a summer-only student.  When can I start registering for courses?

 Summer registration for summer-only students begins late March.  In order to register, your application and e-ID process must be complete.   

Do JMU students register for classes before summer-only students?

Yes.  Current JMU students have registration appointments which begin prior to the open enrollment date. 

MyMadison/Enrollment Questions: 

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What is MyMadison?

MyMadison is JMU's student portal which includes our online registration system.  Students have access to it through an electronic ID and password.  Students may register for classes via MyMadison, check course offerings, view their unofficial transcript, have access to their class schedule, and access other important information.

I submitted my application.  How long will it take before I receive my information?

Applications are generally processed in 48 hours or less.  You should receive an email with instructions detailing how to activate your e-ID within 48 hours, or less, of submission. 

I received an email after I submitted my application but I cannot get into MyMadison.

Upon the submission of your application to JMU, you will receive a confirmation email indicating your application has been received.  This only a courtesy email for confirmation.  You will receive another email from JMU within 48 hours stating your application has been processed.  This information will contain information on accessing e-campus.

The course listings do not include the dates and times of the courses.  How do I obtain this information?

 You will find the times and dates of courses through the MyMadison system. 

Is there a tutorial to assist with navigating MyMadison? 

Tutorials for enrolling in classes are available at  http://isapps.jmu.edu/ecampus

Financial Aid Questions: 

I am a student at another university or college, but I am taking a course this summer to transfer to my home school.  Can I use my financial aid at JMU?   

You need to contact the financial aid office of your home school to determine if your financial aid will cover courses taken at other academic institutions.

 Getting around JMU Campus Questions:

How can I find the location of my course on campus?

The online map is located at http://www.jmu.edu/map/   You may also obtain a campus map from the Admissions Welcome Center located in Sonner Hall.  

 High School Student Questions:

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I am a high school student.  How do I enroll in courses?

High School students who are rising seniors or seniors may take up to two courses at JMU during the summer.  In addition to submitting the application and residency forms, high school students must also submit a letter or recommendation from the high school principal or counselor and a copy of their transcript.   

 JAC Card Questions: 

What is a JAC card?  Do I have to have one?

 The JAC card is the JMU student identification card.  You will need a JAC card if you reside locally and plan to use the JMU Library, recreation center, computer labs or other campus resources. 

 Parking Questions: 

Do I need a parking pass?  Where do I obtain a parking pass?  Is there restricted parking?

Obtaining a parking permit at JMU is essential if you plan to drive to campus. Parking regulations are strictly enforced 24 hours a day and tickets can be expensive. Parking permits can be ordered online through the parking services web site, or purchased from the parking services office on the ground floor of the parking garage near the stadium. Refer to the parking services web site for current permit costs.

Technical Assistance:

Who can I call for general technical assistance with JMU systems and applications?

You may contact the JMU Computing HelpDesk for assistance.  The Computing HelpDesk web site is located at http://www.jmu.edu/computing/helpdesk/.  Here you will find computing alerts, tutorials, self-help information and much more.  You may contact the JMU Computing HelpDesk by calling 540-568-6555 and selecting 9 to speak with a HelpDesk technician.  

 Transcript Questions: 

 I am a summer-only student and I need to send the transcript of my summer courses back to my home school.  Where do I go to do this?

To request a copy of your official transcript, you may either request it via e-campus if you are a current student or recent graduate or you may submit a transcript request form.

Transcript Request Form (.PDF)
(Please note that this transcript request form must be submitted in person, through the mail system or by fax to the Office of the Registrar. We cannot release a transcript without a written signature. For your convenience, the forms are also available at the Registrar's office on the 5th and 3rd floors of Warren Hall." )

You may also write a letter requesting your transcript.  You will find additional information about requesting transcripts at http://www.jmu.edu/registrar/transcripts.shtml

  Tuition Payment Questions: 

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Can I pay my summer tuition online?

 Yes.  You will find payment information on the University Business Office web site at  http://www.jmu.edu/ubo/payments.shtml#methods or phone them directly at 540-568-6505.