Health Insurance provided by JMU

Students enrolled in James Madison University Study Abroad programs will be covered by a medical insurance policy administered by Cultural Insurance Services International (CISI) for the period of time that they are participating in the JMU program. This is basic health coverage of up to $250,000 and covers medical evacuation. More information concerning the insurance plan will be distributed with your orientation materials. Insurance cards and information regarding your plan will be sent via email before your program begins. Additional information and support services can be found by using the CISI Client Portal or CISI Traveler App. Click here for portal access information. Cancelling your current U.S. policy is not advised. Disruption of coverage could cause problems when reinstating.

Use the resources linked below for more information on JMU's coverage portfolio:

James Madison University students or faculty/staff participating in official university business independently from the Center for Global Engagement (CGE) programming may purchase the discounted JMU group study abroad plan directly through CISI. Please contact Agnes Choi for self-enrollment instructions.


Trip Cancellation Insurance

In addition, students are encouraged to research and decide if travel and trip cancellation insurance would be beneficial to them. Often this type of insurance provides monetary support for non-refundable expenses and service charges imposed by public carriers and travel suppliers, including baggage loss or delay. Be sure to note within the policy any omissions to the coverage offered.

JMU does not represent or act as an agent for students, and cannot control the acts or omissions of any host institution, host family, transportation carrier, hotel, tour organizer or other provider of goods or services involved in the program. In the event of a voluntary withdrawal, JMU may be unable to refund student fees; however, students may make claim for unrecoverable expenses through a travel insurance provider.


List of Providers

This alphabetical list of insurance providers is compiled as a resource. JMU does not endorse any of the insurance companies or their services with the exception of Cultural Insurance Services International (CISI) for health insurance for study abroad program participants.

  • ASA, INC.
    International Health Insurance
    P.O. Box 93100
    Phoenix, AZ 85070-3100
    1- 888-ASA-8288
    www.asaincor.com
  • ASSOCIATED INSURANCE PLANS INTERNATIONAL, INC
    1301 S. Wolf Rd. Ste. 403
    Prospect Heights, IL 60070
    1- 800- 452-5772
    www.a-i-p-i.com
  • Generali Global Assistance 
    P.O. Box 939057
    San Diego, CA 92193-9057
    1-800-873-9855
    https://www.generalitravelinsurance.com
  • CULTURAL INSURANCE SERVICES INTERNATIONAL (CISI)
    River Plaza
    9 West Broad Street
    1-800-303-8120
    www.culturalinsurance.com
  • GATEWAY PLANS
    Underwritten by AIG
    1255 23rd St. NW, Ste. 300
    Washington, DC 20037
    1-800-282-4495
    1-202-367-5097
    www.gatewayplans.com
  • GLOBAL TRAVEL INSURANCE
    2438 West Vancouver, BC, #216
    V7V1LD
    Canada
    1-604-913-1150
    1- 800-232-9415
    globaltravelinsurance.com
  • HTH WORLDWIDE INSURANCE SERVICE
    One Radnor Corporate Ctr., Ste 100
    Radnor, PA 19087
    1-877-424-4325
    www.hthworldwide.com
    www.geobluestudents.com
  • HEALTHCARE GLOBAL 2000
    (WALLACH & CO. or HealthCare Abroad)
    107 West Federal St.
    P.O. Box 480
    Middleburg, VA 20118-0480
    1-800-237-6615
    1-540-687-3166
    www.wallach.com
  • INTERNATIONAL MEDICAL GROUP, INC.
    407 Fulton Street
    Indianapolis, Indiana 46202
    1-866-368-3724
    1-317-655-4500
    www.imglobal.com
  • INTERNATIONAL SOS ASSISTANCE
    Eight Nishominy Interplex
    Suite 207
    Trevose, PA 19053
    1-800-523-8930
    www.internationalsos.com
  • INEXT INSURANCE
    300 Fore Street
    Portland, ME 04101
    www.inext.com
    Tel: 207.553.4278
    Email: info@inext.com
  • MEDEX ASSISTANCE
    8501 LaSalle Road, Ste. 200
    Towson, MD 21286
    1-410-453-6300
    www.medexassist.com
  • PENTECO
    P.O. Box 20069
    Alexandria, VA 22320-9804
    1-800-247-5575
    www.visitinsurance.com
  • PETERSEN INTERNATIONAL UNDERWRITERS
    23929 Valencia Blvd.
    Suite 215
    Valencia, CA 23929
    1-800-345-8816
    www.piu.org
  • T.W. LORD & ASSOCIATES
    International Benefits Division
    P.O. Box 1185
    Marietta, GA 30061
    1-800-633-2360
    https://www.lordandassociatesins.com
  • TRAVEL ASSISTANCE INTERNATIONAL
    9200 Keystone Crossing
    Ste. 300
    Indianapolis, IN 46240
    1-800-821-2828
    www.travelassistance.com
  • TRAVEL GUARD
    1145 Clark Street
    Stevens Point, WI 54481
    1-800-826-4919
    www.travelguard.com
  • TRAVEL INSURED INTERNATIONAL
    52-S Oakland Ave
    P.O. Box 280568
    E. Hartford, CT 06128-0568
    1-800-243-3174
    www.travelinsured.com
  • TRAVEL-INSURANCE-ONLINE.COM
    0870 755 6101
    14-18 Heddon Street
    London W1B 4DA
    www.Travel-Insurance-Online.com
  • TRAVEL INSURANCE SERVICES
    Inter-Medical Division
    2950 Camino Diablo, Ste 300
    Walnut Creek, CA 94597-3991
    1-800-937-1387
    www.travelinsure.com
  • TRAVMED
    (TravelSafe Insurance Co.)
    P.O. Box 7050
    40 Commerce Drive
    Wyomissing, PA 19610
    1-888-885-7233
    www.travelsafe.com
  • UNIVERSAL SERVICE AND ASSISTANCE
    1-800-770-9111
  • WORLDWIDE ASSISTANCE SERVICES
    1133 15 th St. NW, Ste 400
    Washington, D.C. 20005
    1-800-777-8710
    www.worldwideassistance.com 

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