New eVA - Supplier Update March 2022


Dear JMU Supplier,

We wanted to make you aware of the upcoming launch of a new eVA platform taking place on May 2nd, 2022. This change will impact how you respond to solicitations, view purchase orders from JMU (as well as other entities across the Commonwealth), and view credit card information for PCO orders. If this is new information to you, we ask that you take a few minutes to review the additional details below.

What exactly is ‘new’ eVA?

In 2019, the Commonwealth of Virginia began the process of soliciting for a new eProcurement system. Through that process, a contract was awarded to CGI who proposed moving to a new platform called Ivalua. This new platform will bring modernization to eVA. As with any system change, there are significant changes, specifically around the look and feel of eVA, along with some business processes. However, the look of the VBO will remain the same as it does today. The biggest change for suppliers will be the removal of the Ariba Network to receive orders electronically and view credit card information. The new platform will still be called eVA.

What do you need to do to get ready?

If you currently receive orders through the Ariba Network (punchout catalog suppliers look below) ensure staff at your firm have access to your eVA Supplier account, comparable to what they have in Ariba. Once the new platform goes live orders will no longer be sent from eVA to the Ariba Network. Rather, you will access them from your eVA Supplier account directly. Existing eVA Supplier accounts and those with access to that account will be converted to the new platform (existing usernames and passwords will remain the same). Also, be sure your supplier account is up to date with correct phone numbers, email addresses, mailing addresses, etc.

What if I’m a punchout catalog supplier in eVA?

Testing of your punchout catalog(s) in the new eVA platform with eVA and your firm should have already begun. If you’re not sure if this testing has started, please reach out to eVA Customer Care so they can direct you to the eVA lead for catalogs: or 1-866-289-7367.

How will you get training?

The eVA team has created training materials to help suppliers navigate new eVA. You can view those training materials here. Please be sure your staff that utilizes eVA take the time to review this important content, that will help for a smoother transition and order processing in May.

Will there be system downtime?

Yes! The existing eVA platform will go offline, starting at noon on April 28th. Be sure you have made any needed updates to your eVA Supplier account well before this date. The new system is expected to be up and running first thing the following Monday, May 2nd.

Still have questions about new eVA?

If you still have questions about new eVA, reach out to eVA Customer Care or 1-866-289-7367 and be sure to review the eVA Transition Newsroom.

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Published: Thursday, March 24, 2022

Last Updated: Friday, March 25, 2022

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