News

Download the ParkMobile App

Pay for metered parking with your phone!

The free ParkMobile app makes it easy to find and pay for parking through your phone.

Payment is available through the ParkMobile app and via the mobile web app.

How it works

Download the ParkMobile app, available on the AppStore, Google Play, or Windows Store, or those without a smartphone may use the mobile web app.
Sign up with your email, license plate number, and a payment method.
Once registered, you may begin to use ParkMobile immediately to pay on-the-go!

For more information, please visit the ParkMobile website.

James Madison University

Wilson Hall
951 Madison Drive
Harrisonburg, Virginia 22807

webmaster@jmu.edu
(540) 568-6211

ParkMobile Frequently Asked Questions

Expand All

What are the advantages of ParkMobile?

Contactless payment
Easy to register and use
Saves you time
Use the app’s suggested nearby zones to start parking quicker
Extend your parking session on-the-go
Save Favorite and Recently Used zones
Optional, customizable expiration notifications
Ability to view parking history

What are the location codes for JMU?

	Location Code
Duke Drive	71001
D2 Lot	71002
D3 Lot	71003
Forbes Meter Lot	71004
G Lot (Bookstore)	71005
Harrison Service Area	71006
Mason Street Deck	71007
Walnut Lane	71008

How does the parking officer know I've paid by phone?

When you pay for your metered parking by phone, your space and parking time are automatically displayed on a handheld device used by the parking officer.

What do I need to do if I receive a citation even though I used the ParkMobile app?

Although this is unlikely to occur, first review the copy of your ParkMobile receipt to ensure that the space, and time for which you paid matches the space where your vehicle was parked and is within the time indicated on your citation. If you paid for the wrong space number or if your time expired, pay the citation or you may follow the instructions on the citation to submit an online appeal. If the space and time paid match the information on the citation, provide your citation number and a copy of the ParkMobile receipt that was sent to your email address to Parking Services via email at parkingservices@jmu.edu.

Is it safe to use a credit card on the ParkMobile app?

Yes. Your credit card number and cardholder information are encrypted to the industry standard and no employee or user has access to any cardholder data.

How much does it cost to pay for parking by phone?

You pay the stated parking rate for the lot where you parked plus a $0.30 transaction fee collected by ParkMobile for the convenience of using their service.

Can I extend my session remotely if I need more time?

Because metered parking is intended for short-term use, you may only extend up to the maximum time allowed at that location. Example: You pay for 30 minutes and realize that you need more time. You may extend an additional 15 minutes, up to the 45-minute maximum.

Download the ParkMobile App

ParkMobile Frequently Asked Questions

Related Articles