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Other JMU Policies

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Educational Records Policies

James Madison University maintains the following education records as defined by the Family Educational Rights and Privacy Act (FERPA): (See also The Family Educational Rights and Privacy Act)

Record Type
Office Location
Custodian
Address

Academic (transcripts)

Registrar

Registrar

Student Success Center

Disciplinary

Student Accountability and Restorative Practices

Director

Student Success Center

Financial Aid & Scholarships

Financial Aid

Director

Student Success Center

Student Financial Accounts

Student Accounts

Manager

Student Success Center

Placement Records

Career & Academic Planning

Director

Student Sucess Center

The Graduate School

Graduate Programs

Associate Vice President

Grace St. House

Police Records

Public Safety

Chief

Anthony Seeger


J30-101 Procedures for Inspection and Review

A student who has not waived his/her rights to his/her records and wants to inspect and review his/her education records may do so by submitting a written request to the official responsible for the specific record desired. The responsible official must respond within 45 days of the request by sending the student a copy of the requested record or arranging an appointment for the student to review the requested record.

Copies of education records or record entries, with certain exceptions, may be obtained by the student. The university reserves the right to deny a copy of an education record for which a financial hold exists or a transcript of an original source document which exists elsewhere.

J30-102 Procedures for Challenging the Contents of an Education Record

A student may challenge the contents of an education record that he/she considers to be inaccurate, misleading or otherwise in violation of his/her privacy rights. A student may initiate a challenge by submitting a written request to the custodian of the particular record in question. The custodian shall attempt to resolve the problem through informal discussions. If a challenge to a record is not satisfactorily resolved by this procedure, the student will be informed of his/her right to a formal hearing of the procedures to be followed concerning such a hearing and its composition.