Who Writes Content for Voice Interfaces Such as Siri and Google Assistant? It Could Be You.

How do you write for humans interacting with a machine interface? How can you write content offered via conversational robotic agents? How will you develop information delivered via Augmented Reality interfaces or controlled by Artificial Intelligence?

Toni Byrd Ressaire will be addressing these and other questions in a talk given to exclusively WRTC faculty and students on October 24, from 4:00-6:00 p.m. in Taylor 302. Toni is a graduate of JMU’s MS in Technical and Scientific Communication program (2008) and owner of Info4Design, a company based in France.

Throughout her talk, Toni will be sharing research and information models she and her colleagues in Europe have been developing over the past two years. Topics she will cover include: the role of context in information development and delivery; context prediction; information development strategies; and how some machine technologies are processing information. In addition, Toni will help us understand terminology such as machine learning, algorithms, Natural Language Processing, as well as how we as information developers can write content for these technologies.

Technical Communication students and faculty alike will clearly find a lot to think about in this talk. Given the increasing ubiquity of robot assistants, automated vehicles, and other emerging technologies, this is sure to be a fascinating discussion that will benefit anyone in WRTC who thinks about the intersection between technologies and communication.

Hope to see you there!