Home > Employment > JobLink FAQ for Applicants

(Joblink FAQ for Hiring Managers)

How do I create an application?
Go to joblink.jmu.edu and click on the "Create Application" link on the left hand side of the screen. Select the Faculty Profile option and follow the directions to complete your Faculty Profile.

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What do I do if I forget my password?
At the login screen, click on the "I Forgot My Password" link. This will prompt you for the answer to the secret question you entered when you created your JobLink account. When you successfully answer your secret question, your password will be reset. If you cannot remember your secret question and answer, contact Recruitment Services at 540-568-6165.

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How can I check the status of my application?
When you log in to JobLink, you will see a "Status" column on the far right hand side of the screen. The status will be reported in one of three ways, "Application Received," "In Progress," or "Position Filled." This is the best source for updated status information.

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How do I edit my application before submission?
Once you are logged in to the JobLink system, you will see a "Manage Applications" link on the left hand side of the screen. Select this link and then select the "Edit Faculty Profile" link. Please note: you may not edit any application that has already been submitted.

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Once I have created an application, how do I apply for a position?
On the left side of the screen, select the "Search Job Openings" link. If you have the posting number, you can enter it into the "Request/Posting Number" box and select the "Search" button. When the posting appears, select the "Apply For This Posting" button and follow the instructions to complete the application process.

You may also search for job postings by selecting "Instructional Faculty" or "Administrative & Professional Faculty" option from the "Position Type" or "State Role Title" drop down boxes. Once you have located the position of interest to you, select the "View" link under the job title. Then select the "Apply For This Posting" button and follow the instructions to complete the application process.

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Where do I attach my cover letter/resume?
This is one of the last steps in the application process. After you click on the "Apply For This Posting" button, the system will prompt you to attach any documents that are required by the department. You will be able to click on the "Browse" button to locate documents on your computer that you desire to attach.

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What do I do when the system won't let me finish my Faculty Profile after I've attached my documents?
Documents that are required are denoted with an asterisk (*) in the "Required" column. The system will not allow you to finish applying if you have not attached these materials. In the "Attach/Remove" column, there is a link that says "Attach." Select this link to attach a document. Once a document has been attached, the link will change to the word "Remove."

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What do I do when I am unable to locate the position I am looking for?
There are many ways to search the JobLink system. On the left side of the screen, select the link to "Search Job Openings." From there, you can view all of JMU's open positions by simply clicking on the "Search" button at the bottom of the page. There are three options for conducting key word searches. You may choose one of the following boxes: "General Info. Key Word," "Duties and Responsibilities Key Word" and "Working Title." Type in a key word or phrase and select the "Search" button at the bottom of the screen. If you know the posting number (0400_ _ _ ), you can type it into the "Request/Posting Number" box and select the "Search" button at the bottom of the screen. Please note that if a position has been closed or filled it will no longer be on the JobLink website.

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Do I need to send any additional information?
Any additional material that a department may request will be in the "Special Instructions to Applicants" box located just below the "Qualifications" box within the posting. Some departments choose to have applicants attach electronic copies while other departments choose to have applicants mail or email this information to a specific individual or search chair.

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The special instructions indicate that a document is required; however, the document is listed as optional when I try to apply for the position.
Always follow the special instructions. Some documents, such as letters of recommendation, are required by the department but are not required to complete the electronic Faculty Profile. Documents are often listed as optional so that you have the ability to attach them electronically. Please note that if additional documentation is required outside of documents attached in the JobLink system, you will also be provided with a postal or email address.

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What happens after I finish applying?
After you have received a confirmation number, your Faculty Profile will go to the hiring manager who is in charge of that particular search. The hiring department will then contact those individuals that are selected to be interviewed.

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