• The Health Center operates on an appointment-based system. 
• Please call 540.568.6178 to schedule an appointment.
• Provide us with your license plate number when making your appointment.
• If this is your first visit, bring all of your medication bottles to show the nurse.
• You will need to provide your JAC card to receive service.
• All payments are due at the time of service.
• Forms of payment accepted are cash, check, FLEX or **MC & Visa credit cards

**University policy requires that the name on the credit card used for payment must be the same as the person signing the credit card payment.

Parking

• If you are driving allow extra time to find parking.
• There are 13 parking spaces available for patient parking in Lot N3.
• Please allow additional time to find parking if not available at the Health Center
• If you park in a "Reserved UHC Patients Only" parking space, we will need your license plate number.
• Please be responsible in locating a parking space and arriving to your appointment on time for check-in. If you do not arrive on time for check-in, your appointment will need to be rescheduled and you will be subject to a $25 “Late-arrival” fee.

• If you are unable to keep your appointment, please give us at least an hour's notice to avoid the $25.00 "No Show" fee. Email is not accepted for cancelling an appointment.    
•   If you are 5 minutes late or more for your appointment, your appointment will be re-scheduled and you will be charged a $25.00 fee