Vision Statement: The Office of Financial Aid and Scholarships supports access to JMU by pursuing an innovative, student-centered approach: providing guidance, engaging with students, and empowering responsible academic and financial decisions.
Mission Statement: We will ASSIST with identifying and obtaining resources to finance higher education; DELIVER funds in a timely and equitable manner; and EDUCATE, so that informed financial decisions can be made.
For your convenience, our office contact information is located at the bottom of every page of the financial aid site.
Associate Vice President for Access and Enrollment Management
Director
Brad Barnett
Office Operations Manager
Donna Marie McMillan
Customer Service
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Adrianna Penn: Customer Service Supervisor
Jasmine Winters: Customer Service Representative
Jessica Cortes: Customer Service Representative
Brooklyn Kier: Customer Service Representative
Loans
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Colleen McAvoy: Associate Director of Loans
Christi Knight: Loan Program Advisor - PLUS Loans
Melissa Bohl: Loan Program Advisor
Riney Brown: Loan Program Advisor - Private Loans
Compliance
Student Employment
Timley Simmons: Student Employment Coordinator
Klaudia Whipple: Student Employment Assistant
Scholarships
Grants
Technology
Rick Gardner: Senior Associate Director of Operations
Brandon Crenshaw: Technical Services Analyst
Claire Bergan: IT Specialist
Verification
Shari Arehart: Verification Manager
Anne Callahan: Verification Specialist
Ashley James: Verification Assistant